Carpet and Upholstery Cleaning Service near Mt. Joy, PA

8/16/2022 (Permalink)

Our carpets and upholstery see a lot of traffic. That traffic brings debris, soil, dust, and other grime that catches in our carpets. While you might do routine maintenance, it helps to get your carpets and upholstery cleaned professionally about once a year.

The professionals at SERVPRO of Western Lancaster County will work to remove the dirt and debris, so your carpet maintains its appearance throughout its life. Business and homeowners around Mt. Joy, Pennsylvania, should read about our services and some routine maintenance tips below.

Routine Carpet and Upholstery Cleaning

Cleaning carpet and upholstery routinely is an important way to help it last longer and look better. Below you’ll find some tips on how to keep your carpet and upholstery clean between SERVPRO professional cleanings.

Both carpet and upholstery can be vacuumed regularly. Most vacuums come with upholstery attachments, too, for easy cleaning. Vacuuming removes debris and dust. Doing it periodically prevents a large build-up.

Cleaning up spills promptly can be an important part of carpet and upholstery cleaning. When a spill occurs, cleaning it up can not only prevent staining but prevent it from adding to the dirt already present on your carpet.

You’ll want to dab the carpet or upholstery when cleaning up a spill, not scrub it. Scrubbing might damage the material leading to a texture and appearance change.

Professional Services

Professional carpet and upholstery cleaning should be done roughly once every 12 months. We offer several cleaning service options depending on what your carpet needs.

Bonnet Cleaning

Bonnet Cleaning is a service option that’s great for short-pile carpets. It uses a rotating floor machine with a pad attached to the bottom. The pad spins, absorbs dirt, and adds cleaning agents to the carpet, enhancing your carpet’s appearance.

Hot Water Extraction

A common option for almost any carpet type is Hot Water Extraction. Hot Water Extraction is a deeper clean for moderate soil levels using high-pressure water and cleaner. The pressure of the water loosens dirt, and the cleaner cleans your carpet.

Showcase Premier Cleaning

The deepest cleaning service for carpets is Showcase Premier Cleaning. It is a two-part process that begins with shampooing the carpet, then extracting the cleaner and water. If your carpet has fire damage, this can help restore it.

Deluxe Precondition Rinse Serve

Have a tough stain you need to get out? Our Deluxe Precondition Rinse Serve is a cleaning service that tackles difficult stains or water damage. Soil emulsifier is applied and left on the carpet for about ten minutes. Then, it’s removed with a vacuuming wand.

Dry Cleaning

Dry Cleaning is a common cleaning service used for those interested in maintaining the color of their carpets. A cleaning agent breaks up debris, and a small spray of water further cleans debris.

Schedule Professional Carpet and Upholstery Services

If it’s time to get your carpet or upholstery professionally cleaned, our SERVPRO professionals are here to get the job done. If your Mt. Joy, PA, home or office carpets or upholstery need cleaning, reach out to our team to schedule service.

SERVPRO of Western Lancaster County helps ensure our carpets and upholstery services clear away dirt “Like it never even happened.” Contact us today.

How to Clean Up After a Flood

8/16/2022 (Permalink)

Flooding can happen for a variety of reasons, whether it’s a storm, burst pipe, or leaking roof. When a flood happens, you must respond fast to prevent additional damage and return to preloss conditions.

SERVPRO of Western Lancaster County is here to help with our highly trained 24/7 response team. We’ll restore your home or business quickly, “Like it never even happened.”

What to Do After a Flood

When you first return home after a flood, turn off electricity and gas service. This will make it safer to move around your home.

When surveying the damage, you’ll need protective clothing, waterproof boots, eye protection, and gloves.

Open windows to begin the ventilation and drying process. Objects affected by flooding, like furniture, will need to be removed. Carpets and flooring may need to be replaced.

Bring In the Professionals

When you’re dealing with a flood, bring in professionals with the tools and training to get the job done. Our process includes documenting the entire drying process, so we know your property is dry and restored correctly.

Our water damage restoration process has six steps to it:

1. Contact SERVPRO

Contact us to come out and help you take care of the water damage at your home or business. We will ask you a few questions about the water damage, so we can bring the correct equipment.

2. Asses the flood damage

When we arrive, our team will assess the damage. This includes stopping the flooding source and checking for contaminated water.

3. Water removal

The next stage is water removal. When we remove water, we’ll use industrial strength wet/dry vacuums or a submersible water pump. If your home has a lot of damage, our team will organize a move-out of your belongings. This allows us to remove water without damaging your belongings.

4. Drying and dehumidifying

Once the water is removed, our team will start the drying and dehumidifying your home or business. We’ll bring in air movers and dehumidifiers to dry your home, including floors and walls.

5. Cleaning and sanitizing

Our team will clean and sanitize your home. The sanitizing process helps ensure it is safe for you to return to your property. All your furniture, floors, walls, and clothing affected by the flood will be cleaned. We’ll also tackle the odor left behind by flood waters.

6. Restoration

At this stage, our team will return your home to the condition it was before the flood. Drywall removal and installation, painting, and carpet installation may be required, and our team is happy to help.

Faster to Any Sized Disaster

Our goal at SERVPRO of West Lancaster County is to clear away flood damage and restore your home, “Like it never even happened.” Our 24-hour emergency service is available whenever you need it. Since we work and live locally, we’ll get to your home fast to respond to water damage.

Contact us today.

Carpet and Upholstery Cleaning Service near Me

8/16/2022 (Permalink)

Whether you’re trying to make a house a home or make a commercial space more professional, carpeting and upholstery can really tie a room together. While they say a lot about the space, they can also show signs of wear and tear after a while.

Regular vacuuming and cleaning can help prevent serious soiling, but if you’ve got spots or stains and want it to look “Like it never even happened”, contact SERVPRO of Western Lancaster County. We’re proud to offer reliable carpet and upholstery cleaning service for you.

Our Carpet & Upholstery Cleaning Services

We offer carpet and upholstery cleaning to residential and commercial properties. To accommodate for such a variety of spaces and surfaces, we offer a diverse range of cleaning services. You can turn to us for these vital services to clean and restore your upholstery or carpet:

• Bonnet Cleaning—Gentle cleaning method for short piled carpets that relies on cleaning solution and a rotary cleaning machine.
• Dry Cleaning—Cleans deep and prevents color from fading with effective dry-cleaning technique.
• Hot Water Extraction—Offers a deeper clean thanks to a mixture of cleaning solution and hot water.
• Deluxe Precondition and Rinse—Restores soiled areas, so they look good as new again.
• Showcase Premier Cleaning—The deepest, most extensive, and most thorough carpet and upholstery cleaning service we offer.

You may have sustained some water damage, mold damage, or fire damage—or you might just want to restore a rug or surface. No matter the circumstances, we can take care of that for you. Our team is prepared to remove layers of dirt and any and all stains.

Certified Cleaners

You can be confident that your carpet or upholstery is in good hands. Every one of our professionals has earned Institute of Inspection Cleaning and Restoration Certification (IICRC). Our certified team will assess any damage and decide the best course of action and cleaning method.

Contact Us for Carpet & Upholstery Cleaning

When you’re searching for carpet and upholstery cleaning service near you, contact us at SERVPRO of Western Lancaster County. We’ll clean and restore your surfaces so your carpet and upholstery will look sharp and colorful again.

If There Is Water Damage in Your Apartment, Who Is Responsible?

8/15/2022 (Permalink)

Unfortunately, water damage is a problem that affects renters far too often. The question renters often face is, who is responsible for water damage in your apartment: you or your landlord? As you’ll soon see, the answer depends on the particular water damage scenario.

We’ll walk you through some of the more common scenarios, so you can understand who would be held responsible in each case. If you have any questions, reach out to us at SERVPRO of Western Lancaster County.

Renter’s Insurance

If you rent an apartment, there’s a good chance your landlord has required you to obtain and maintain renter’s insurance. This insurance protects a renter’s private belongings—furniture, clothing, jewelry, electronics, and more—in the event of any disaster, such as flooding.

The reason this is often a requirement is because landlords are not held liable for the water damage restoration of a tenant’s personal possessions. In effect, that means most landlords will not cover the expenses of cleaning or replacing your furniture, etc., after it has been subject to water damage.

Even if your landlord does not require it, renter’s insurance is a smart move for protecting your investment in your personal property and belongings.

Water Damage: What a Landlord Will Cover

Aside from your personal possessions, a landlord will cover most other damages to the property. In most cases of flooding or severe water damage, you can expect your landlord to take care of water damage restoration and repair services, such as:

• Suctioning water out of the premises
• Cleaning and replacing the carpets and/or flooring
• Dehumidifying and drying the rooms
• Mold remediation and removal services

The landlord is responsible for providing a hospitable living space. That means any water damage that has affected the property that ISN’T due to the tenant’s negligence is the landlord’s responsibility.

For instance, if the plumbing system needed repair and the landlord neglected it, they will be held responsible if a burst pipe causes water damage to the living space.

Landlord Not Responsible for Tenant’s Acts of Negligence

Some acts of flooding are not due to natural disasters or the landlord’s negligence. Rather, they are the result of the tenant’s negligence, and a landlord will not be held responsible in these cases.

For instance, if a renter forgets to turn off the bathtub faucet, they—and not the landlord—will be held responsible for any water damage to the property that results from this. The same goes for flushing items down the toilet that shouldn’t go there (like food packaging). Sooner or later, a water emergency is inevitable, but again, the landlord is not responsible for damages in these cases.

Obviously, not every instance of water damage is so clear-cut as to whether the landlord or tenant is at fault—and responsible for footing the bill. The best way to minimize disputes over water damage is to:

• Set up a detailed contract. The more detailed your renter’s contract, the more clearly defined each party’s role will be in the event of water damage.
• Have renter’s insurance. Regardless of whether it is required, renter’s insurance will balance out the financial risks to your personal property.
• Alert your landlord immediately if there is water damage. It’s in your best interest not to wait and make sure your landlord is in the know ASAP, no matter who you believe is at fault.

Be Prepared for Apartment Flood Damage

We hope this guide helps you understand who is responsible in the event of water damage in your apartment. To be prepared for water damage, you should take some time to read over your lease contract to better understand the roles of the tenant and the landlord.

Have questions? Feel free to contact our water damage remediation and removal experts at SERVPRO of Western Lancaster County for more information.

Commercial Restoration Services near Me

8/15/2022 (Permalink)

When disaster strikes, you need a team to help you return your commercial space to the way it was before. SERVPRO of Western Lancaster County specializes in commercial restoration, from cleaning to repairing. Our 24/7 response means that we can be there when you need us.

Size Is No Obstacle

Commercial spaces come in many shapes and sizes, from an entire office building to retail stores to industrial facilities.

We do not have one specific commercial space specialization. Whatever size your space, our team is happy to lend a hand.

We Perform Many Types of Commercial Restoration

Different types of damage require different restoration approaches. That’s why SERVPRO offers various kinds of commercial restoration, so our team can adapt to your needs and work towards getting your space functional again. Common commercial restoration services we perform include:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Storm Damage Cleanup

Water damage presents its own unique challenges. SERVPRO is prepared for them. We have staff that can access damage quickly and helps manage the restoration project until it’s complete. We have technicians trained in applied structuring drying, odor control, and fabric cleaning.

Fire damage is more than just flames. When restoring commercial spaces from fire damage, our technicians tackle any smoke damage as well as burned sections of your space.

Storm Damage can require both cleanup and restoration. Our team can come in, clean up and manage the restoration project so your business can get back on its feet and back to work more quickly.

We Work With Your Insurance Company

As professionals in commercial restoration, we understand the ins and outs of the insurance process. Our team will help you fill out the right forms, what deadlines to keep an eye on, and who you should speak to regarding your claim.

Faster to Any Sized Disaster

At SERVPRO of Western Lancaster County, it’s our goal to restore your space “Like it never even happened.” Our team is available if you want to know more about the commercial restoration services we offer. We look forward to helping you get your commercial space back up and running. Contact us today!

How to Protect Your Home from Water Damage

8/15/2022 (Permalink)

Water damage is common, and it’s costly, too. In fact, water damage costs billions of dollars annually in the United States. It’s in your best interest to protect your home from water damage—but how should you go about doing so?

Use these simple steps to ensure your home is protected against water damage year-round. If you have any questions, reach out to our water damage restoration specialists at SERVPRO of Western Lancaster County.

1) Check those hoses and faucets

And do it on a regular basis.

Can you count all the hoses in your house? There’s a hose for your washing machine, a hose for your dishwasher, and a hose for your refrigerator. Be sure to check them all on an annual basis, keeping a lookout for cracks and leaks.

Beyond that, we recommend you replace all your hoses every five to seven years to stay ahead of problems.

2) Don’t balk at caulk

Check your showers and tubs.

The caulking around your showers and tubs should be watertight. If you find cracks in the caulk, you should take time to replace them. This can help prevent water from the shower from seeping into your floor—a common source of water damage in the home.

3) Do you know where your water main is?

Find it—and learn how to shut it off.

On a cold winter day, a pipe could suddenly burst in your home. If that happens, it’s important to know how to shut off the water supply. In most situations, shutting off the water main will stop the flow of water and save you from unnecessary water damage.

4) Invest in floor pans for your appliances

Combat slow leaks in your dishwasher or washing machine.

No, floor pans won’t help you in the event of a “catastrophic” leak. However, a simple floor pan underneath the dishwasher or washing machine can prevent damage from slow, undetected leaks.

It can also alert you to undetected leaks in the first place. If you look and notice that the tray has gathered water, you’ll know your appliance or its hoses may need minor leak repairs. 

5) Make sure your sump pump works

It can keep your basement free from rainwater.

No one wants to deal with a flooded basement. If you have a basement and a sump pump, make sure you service and maintain it at least once a year.

6) Check your roof and gutters

Blocked gutters bring on the damp.

If you have leaves, weeds, or moss in your gutters, the drainage system that siphons water away from your home may be blocked. The result is more moisture where you least want it.

While you’re checking for leaves in the gutter, be sure to inspect your roof inside and out. Look for any signs of visible damage and water leaking into your home.

7) Pipes—it’s all about pipes

Stop a burst pipe before it happens.

Earlier, we mentioned the possibility of a burst pipe—a common occurrence in cold weather. However, it doesn’t have to happen to you if you protect the pipes in your home.

You can use a smart thermostat to maintain a temperature of at least 50 degrees Fahrenheit in your home, even if you plan on being away for a while. This will keep the water in the pipes from freezing.

Keep Your Home Safe from Water Damage

Now that you know how to protect your home from water damage, you’re well equipped to prevent a serious water problem from interrupting your life.

If you do find yourself dealing with water damage, you’ll want to address it ASAP to prevent further damage. For fast 24-hour service, reach out to our specialists at SERVPRO of Western Lancaster County. We’ll help you restore your home to its pre-water-damage condition.

Most Common Fire Risks

8/15/2022 (Permalink)

Home fires are destructive not only to property, but also to human life. In fact, it is residential fires that are the most common cause of fire deaths, fire injuries, and fire dollar loss. We all aim to prevent more house fires, and to do that, it’s important to identify the most common fire risks.

So, what are the biggest fire hazards in a home? SERVPRO of Western Lancaster County explores some of the most frequent, so you’re prepared to mitigate the risks of a fire in your own home.  

1) Appliances and equipment

Any device in your home that generates heat or heats up with extended use is a potential fire risk. This includes stoves, heaters, and clothes dryers, as well as computers. (We recommend turning laptops off when you go to sleep or leave the house. Laptop fires are uncommon but not unknown.)

Cooking vessels left unattended are a common cause of preventable fires. If you’re prepping a meal in your slow cooker, be sure you’re there to keep an eye on it.

2) Candles

Never leave a candle unattended. A candle in a contained vessel (i.e., a glass jar) is less likely to be a fire hazard, but any candle forgotten can burn out of control and cause a fire, given the right circumstances.

3) Holiday decorations

You probably don’t have candles on your Christmas tree—that tradition was snuffed out long ago—but even modern Christmas lights can cause a fire. If you have a live tree that hasn’t been watered properly and has been left to dry out, the heat from the Christmas lights may cause it to catch fire.

4) Smoking

If you or someone in your home smokes, a house fire could be caused by that lit cigarette. Don’t be negligent in your smoking habits. It’s fairly common that people (1) fall asleep while smoking or (2) discard still-hot ashes into a trash can where they can ignite.

5) Indoor fireplace

It should be no shocker that one of the most common fire risks is your fireplace. A fire well managed shouldn’t cause any trouble, but all it takes is a single stray ember from an active flame to catch the carpet on fire.

6) Children

Children aren’t fire-breathing monsters—but they have been known to play with fire. You should talk regularly to your children about fire hazards and stress the importance of not playing with matches, lighters, candles, or other hazardous devices.

7) Lightning

You’ve probably heard the expression that you’re more likely to be struck by lightning than win the lottery. Well, your home (which takes up more square footage than you) is even more likely to be struck by lightning.

Your home may be more vulnerable to lightning fires if you live in a wooded area because lightning strikes can set your surroundings on fire, too.

Guard Against Common Fire Risks

The best way to guard against the most common fire risks is to (1) leave no possible fire sources unattended in your home and (2) have a smoke detector on every floor.

Want more tips for fireproofing your home? Reach out to SERVPRO of Western Lancaster County to learn more about our recommendations for fire prevention.

Water Damage Restoration Company near Mt. Joy PA

8/15/2022 (Permalink)

Nobody wants water damage. From flooding and burst pipes to leaks, it’s something that every homeowner and building manager hopes to avoid. However, you can’t plan for everything. If you need a water damage restoration company near Mt. Joy, PA, contact SERVPRO of Western Lancaster County.

We’ll close every leak, dry every area, and clean and restore your space, so it’ll be “Like it never even happened.”

Why Water Damage Restoration Is Necessary

Water damage can be caused by a number of issues. Whether you experienced some flooding during a storm or found a leaky pipe, you’re going to want to get things dry and repaired sooner rather than later. That’s because water damage can be the cause of some unfortunate problems, such as:

• Mold
• Rotting Wood
• Rusted Metal
• Electrical Problems
• Insect Infestations

By causing both metal and wood to break down, water damage can actually cause problems for a building’s structural integrity. It can also be a perfect breeding ground for mold, mildew, and cockroaches, all of which are notorious for spreading through your home or office. That’s why it’s important to address any water damage quickly.

Water Damage Warning Signs

Moisture can affect your home or place of business in multiple ways. While things like mold spores occur naturally in the air, water damage gives them the perfect environment to thrive. It can also cause paint and drywall to sag and deteriorate over time.

So, how can you be sure you’ve got water damage? Give us a call if you notice any of the following:

• Standing Water
• Mold
• Warping Walls or Ceiling
• Wet Spots

Our Water Damage Restoration Process

Every instance of water damage is unique. However, we have an effective method of treating water damage and making sure everything is good as new. It starts when you call us. We’ll get there fast and get to work with state-of-the-art water removal equipment and advanced drying techniques, such as:

• Inspection and Damage Assessment
• Water Removal/Water Extraction
• Drying & Dehumidification
• Cleaning & Sanitizing
• Restoration

Water Restoration Specialists

Throughout our restoration process, you can be confident that your property is in good hands. Each one of our water restoration specialists is highly trained. In fact, every one of them has earned the Institute of Inspection Cleaning and Restoration Certification (IICRC).

On top of bringing a certified team to address your water damage situation, we’ll be sure to get there quickly too. After all, water damage doesn’t wait for a convenient time. That’s why our highly trained team can be reached 24 hours a day, seven days a week—even on holidays.

Get Water Damage Taken Care of Quickly

If you notice any of the signs we touched on or if you’ve recently found a leaky pipe or dealt with flooding, contact us at SERVPRO of Western Lancaster County. We’re the water damage restoration company near Mt. Joy, PA, that you can trust to dry and revive your property.

Mold Remediation Company near Mt. Joy PA

7/13/2022 (Permalink)

Our mold remediation company near Mt. Joy, Pennsylvania, has a team of remediation specialists that can be onsite within hours. We’ll just need a call from you first, so pick up the phone and reach out to SERVPRO of Western Lancaster County when mold invades!

Get Mold Remediation near Mt. Joy PA

When we receive your call, we’ll be ready to take all the necessary steps:

1. Inspect and assess the damage
2. Contain the mold
3. Filtrate the air
4. Remediate mold and sanitize
5. step in to replace drywall, install new carpets, or reconstruct various areas

Work With the Mold Remediation “Pros”

You get the real pros when you work with SERVPRO. All our technicians have received Institute of Inspection Cleaning and Restoration Certification (IICRC), as well as SERVPRO-exclusive training to ensure they’re at the top of their game in all aspects of mold remediation and removal.

Because we’re a locally owned business, our specialists can be onsite within hours! We know Mt. Joy, PA, well and can quickly find the best route to your home or business. Our team also has the national resources to mobilize the most advanced tech in the industry.

Mt. Joy, Turn to Us for Mold Remediation Services!

As a mold remediation company near Mt. Joy, PA, we’re here to lend a hand with mold remediation. If you notice or suspect a mold invasion, call us immediately for professional help.

We’ll get to work right away and make your mold emergency feel “Like it never even happened.”

How a Fire Prevention Program Can Help Your Workplace

6/27/2022 (Permalink)

We’ve come a long way for fire safety in the workplace, but there’s still a long way to go. If you want your business to be the best of the best when it comes to fire prevention and response—and you do—then it’s time to refresh and review your current fire prevention program.  

Every employee should be trained in how to prevent fires and respond in the event of a fire—both individually and as a member of the team. A fire prevention program like this can help your workplace, and SERVPRO of Western Lancaster County will show you how.

It Teaches Your Employees to Recognize Fire Hazards

A workplace fire prevention program will teach your employees to recognize hazards that can lead to a fire. All fires require three elements to ignite:

• Heat (a source of ignition)
• Fuel (anything flammable)
• Oxygen (to sustain the fire)

In spaces where these three elements are present, a fire can start and continue to burn. The first part of preventing a fire is keeping heat away from potential fuel sources. If employees are trained to recognize situations in which these are close together, they can separate them and prevent more workplace fires.

It Activates a Stronger Emergency Response

Not every workplace fire will be avoided. However, by training your team in fire prevention, you can activate a much stronger emergency response when a fire does ignite on your premises.

The benefits of this are clear: More people can be brought to safety, fire suppression systems can reduce the blaze, and fast first responders can put out the fire more quickly to prevent unnecessary (and costly) damages. During their training, employees should be taught that if they see a fire:

• Activate the fire alarm
• Call 911

These are obviously the minimum response requirements, but they go a long way toward ensuring that employees can get out safely and a prompt response by the fire department is on its way.  

It Helps Keep Your Employees Safe in a Fire

Your workplace fire safety training is an opportunity for team building, too—team building that prepares your employees to evacuate in the event of a fire. While every workplace will have different safety requirements, safety procedures, and evacuation plans, you can make sure your team is aware of:

• The company emergency evacuation plan
• Each worker’s role in the plan
• How to leave the building
• How and why to close each door behind them as they evacuate
• What to do if they encounter heat or smoke while evacuating
• Where to regroup

Going through such training will remind your team that you care about them as people, i.e., their safety, not just for their value as employees. In the event of a fire, it will ensure everyone is prepared.

It Helps Avoid Downtime Due to a Fire

Even if your employees manage to get to safety and damages are covered by insurance, a fire in the workplace can mean unplanned downtime. You may have to halt the production of products or delivery of services if the fire has made your workplace an unsafe or inoperable working environment.

If a fire can be prevented or at least extinguished as soon as possible, you can mitigate or eliminate the effects of unplanned downtime. Training every employee in fire prevention and response is key.

If you do find yourself in a situation with unplanned downtime and severe fire damage, don’t wait to address it and repair the damage. Our fast 24-hour service response will have restoration technicians on your site the very same day to begin restoring your company to its pre-fire-damage condition.

Have a Plan for Fire Prevention and Emergency Response

Planning is key to preventing hazards. A fire prevention plan can help your workplace by helping your entire team plan ahead. It’s in the interest of their safety, your safety, and the company’s operations.

If you want more information about how to plan for fire prevention or identify fire hazards in the workplace, reach out to our fire damage restoration and repair specialists at SERVPRO of Western Lancaster County.

Why Choose SERVPRO of Western Lancaster County?

6/27/2022 (Permalink)

We’re SERVPRO of Western Lancaster County, #1 choice in cleanup and restoration, and we’re here to help. When we’ve finished your property restoration, it’ll be “Like it never even happened.”

Time is of the essence when you’re dealing with home damage. Give us a call for fast, 24-hour service, and we’ll have your home or business back to normal with minimal interruption to your life.

The Best Choice in Restoration for Homes and Businesses

Maybe you’ve had flooding in your basement after a storm. Or perhaps a fire in your home left you with soot, smoke, and structural problems. Or a pipe in your commercial property may have burst, swamping your business with water damage.

With more than 50 years of experience in restoration and cleanup, SERVPRO has the know-how to handle your residential (home) or commercial (business) restoration needs. Our cleanup specialists are trained to handle:

• Water Damage
• Fire Damage
• Storm Damage

Our process is simple and adaptable to any size disaster. First, we assess the extent of the damage so we can plan an appropriate response. Then, our team will work to contain the damage and prevent it from spreading. After that, we can begin the restoration process.    

We’ll remove any materials that can’t be restored and clean and sanitize what remains and reconstruct your property, so it really is, “Like it never even happened.”  

We’re Available Around the Clock, so Call!

Did you know the national SERVPRO network can reach 90% of U.S. zip codes in two hours or less? With a convenient location in western Lancaster County, we can get to your property fast. Emergencies don’t follow a 9-to-5 schedule, so neither do we.

When disaster strikes, you can call us day or night because we’re available around the clock. Our cleanup and restoration teams are ready to jump into action 24 hours a day, seven days a week, and 365 days a year, even on holidays.

Well-Trained Experts & Top Equipment

The more extensive the damage, the more you need a knowledgeable cleanup crew. SERVPRO really is the home of the pros. All our technicians have received the Institute of Inspection Cleaning and Restoration Certification (IICRC), the standard in the restoration industry.

Of course, the best education is continuing education. That’s why we offer our specialists plenty of opportunities to grow their skills through hands-on practice and virtual courses.

The techniques and technology of our trade have seen rapid advancement in recent years. That means we can be quicker, more reliable, and more effective in our response with:

• Moisture detection and measurement equipment
• Water extraction and drying equipment
• Odor removal and deodorization
• Sanitizing agents, germicides, and anti-microbial treatments

Call Our Cleanup Crew—We’ll Be Onsite in Hours!

The first step in our disaster response can’t happen without you. So, make the call, and the specialists at SERVPRO of Western Lancaster County will be onsite within hours to begin the assessment, containment, cleanup, and restoration process.

Give us a call today!

About Us

6/27/2022 (Permalink)

Has your home or business experienced fire or water damage recently? If so, the pros at SERVPRO of Western Lancaster County will restore your property and make all that damage feel “like it never even happened.”

Erase fire or water damage from your story with the #1 choice in the cleanup and restoration industry! If you need our services, just give us a ring, day or night. We’re always available for you.

Residential + Commercial = We Do It All

With over 50 years of experience in the cleanup and restoration industry, SERVPRO has had time to fine-tune every process and practice. We’re experts—experts who have wielded our skills in both residential (home) and commercial (business) restoration projects. 

Every hour your business is down due to fire or water damage is an hour of lost productivity and lost revenue. Every hour your home remains unlivable is a major disruption to your family life. You can call us day or night for fast 24-hour service when you have property damage due to:

• Fire
• Water
• Mold
• Storms

We’re Locally Owned with National Resources

There are advantages to being a local business, but there are benefits of having a national presence. Luckily, you don’t have to choose between the two.

SERVPRO of Western Lancaster County is locally owned, so we’re close by and ready to respond at a moment’s notice. Our response teams are ready to go 24/7—even on holidays. Disaster doesn’t follow a 9-to-5 schedule, and neither do we.

Of course, our SERVPRO location is just one of over 1,900 locations in the U.S. and Canada. With such a wide network and presence, we have easy access to the industry’s best equipment for your restoration and cleanup! When you give us a call, we’re bringing in the big guns:

• Submersible pumps and industrial wet/dry vacuums
• Industrial-grade dehumidifiers and high-speed air movers
• Moisture detectors and hygrometers

IICRC training and certification make our team the best.

In the face of fire, water, mold, or storm damage, the sheer severity may surprise you. We’ve been doing this work for decades, so we know firsthand that the more extensive the damage, the more you’ll want a diligent and capable team in charge of restoration.  

That’s us. All our technicians hold Institute of Inspection Cleaning and Restoration Certification (IICRC), the shining standard in the cleanup and restoration industry. And while the IICRC sets the standard, we take training to the next level with SERVPRO-exclusive training opportunities.

We want our specialists to be prepared for whatever they find on your property. With courses and continuing education like these, they have endless opportunities to flex and grow their skills:

• A self-paced SERVPRO Employee Certification Training
• A 15-day hands-on initial franchise training
• e-Learning and continuing education classes

Tell Us, What’s Your Restoration Need?

Has a leaking pipe damaged your drywall? Have stormwaters flooded your basement? Has a fire blazed through your workplace and left smoke, soot, and unsound structures in its wake?

At SERVPRO of Western Lancaster County, we have a solution for every water and fire disaster. The first 24 hours is critical, so don’t wait. Give us a call today, and our specialists will be onsite in hours to address your disaster head-on!

What Does Water Damage Look Like?

4/29/2022 (Permalink)

Water damage is unfortunate when it happens in your home or business. It’s a problem that must be addressed immediately, so you don’t risk further damage to your property’s structure. What does water damage look like, and how will you know when you have it?

SERVPRO of Western Lancaster County will show you how to recognize the signs, so you’ll be prepared to contact a professional when you need fast water damage restoration.

It may look like wet or dark spots

If you see dark spots on the walls and ceilings, you’ve likely had recent water damage. This brownish discoloration—or in some cases, wet-looking spots—indicates that water has seeped into the paint as it tries to “escape” the drywall.

Why would the drywall be soaked with water in the first place? Often, this is the result of a plumbing problem that needs to be addressed—a leaking pipe somewhere nearby.

It may look like peeling paint

If the paint on your walls or ceilings is peeling or flaking, you’ve probably had water damage for some time. Wet spots tend to show up first, but when the problem is left unaddressed, the paint will start to peel.

It may look like swollen drywall—or a sagging ceiling

Unsurprisingly, water damage doesn’t do any favors for the looks of your drywall. If left unattended for too long, it can cause your ceilings and walls to swell.

This can be especially dangerous in ceilings. The weight of waterlogged drywall can cause the ceilings to sag and make them structurally unsound. You don’t want to put the people in your life at risk, so be sure to address this swelling ASAP when you notice it in your home or business.

It may look like mold

Mold spores are floating in the air everywhere, indoors and outdoors. You can’t eliminate them, but you do want to avoid their growing into colonies. All mold spores need is a little bit of water to begin to grow into the visible mold you’ve seen before on surfaces.

If you can spot mold growing, there’s a good chance of water damage nearby. The problem is that mold can be difficult to see with the naked eye. It tends to show up in hidden places—nooks and crannies, behind furniture, in basements, and other hard-to-see locations. 

Mold is no joke. It can spread quickly once present and be hard to get rid of. It can produce allergic and respiratory symptoms, as well, so be sure to call a mold remediation specialist if you find it in your home or business.

It may smell damp and musty

Water damage isn’t all about looks. It involves smells, too, so it’s time to put your nose to work.  

When water leaks into building materials like wood and drywall and lingers there, it won’t take long for you to notice a damp or musty smell. The same is true of mold. If you have mold growing due to water damage—likely on your walls or baseboards—you may notice a similar musty scent.

What Should I Do if I See Water Damage?

If you see (or smell) the signs of water damage on your property, we recommend that you contact us  for fast 24-hour service. If you catch the problem early enough, our certified specialists can help you avoid the worst-case scenarios mentioned above.

With decades of experience in commercial and residential water damage restoration, SERVPRO of Western Lancaster County is here to make your water problem go away—Like It Never Even Happened!

Water Damage Restoration & Repair near Me

4/22/2022 (Permalink)

If your home or business has seen flood or water damage recently, you probably have a lot on your mind. Flooding is never fun to deal with, but we’re here to help. Turn to SERVPRO of Western Lancaster County for fast water damage restoration and repair, so life can get back to normal sooner.

Not just sooner—as soon as possible. Our professional team will complete your restoration with lightning speed, so it’ll be Like It Never Even Happened. Don’t delay—give us a call today.

Here’s Why You Want Fast Water Damage Restoration

Secondary water damage is a real problem. If the necessary steps are not taken, and taken quickly, you may find yourself dealing with a whole new set of issues. So, what can happen when you don’t move at lightning speed?

• Mold and mildew can grow
• Wood can rot
• Metal can rust
• Furniture can warp
• Electrical damage can happen

Mold growth is among the most common forms of secondary water damage. The bad news is that mold can begin to grow in as little as 24 hours in moist conditions. The good news? Our professionals are available for fast 24-hour service for all your water restoration and repair needs.

For Water Damage, Call in the Experts 

We’re here to help Lancaster County, PA, residents salvage their water-damaged properties. Our technicians are available 24 hours a day, seven days a week, all year-long to respond immediately when flood damage strikes your property.

We use advanced water inspection, extraction, and drying equipment to find the water and remove it as quickly as possible. We’ll closely monitor the drying process, so we can get your property back to normal right on schedule.

Get 24-Hour Water Damage Restoration & Repair  

SERVPRO of Western Lancaster County really is Faster to Any Size Disaster. For water damage repair and restoration in 24 hours or less, you can count on us to get the job done right. Contact us for your water damage emergency and let our experts restore your home or business!

Fire Damage Restoration & Repair near Me

4/22/2022 (Permalink)

Where there’s smoke, there’s fire—and where there’s fire, there’s a need for fire damage restoration and repair. When the firefighting is done and the blaze is put out, the time is ripe to think about how you’ll restore your home or business to its normal condition—Like It Never Even Happened.

You can trust SERVPRO of Western Lancaster County after a fire. Emergencies can happen any time, so we’re available 24/7 to take your call. Day or night, contact us for immediate assistance.

How Do You Remediate Fire Damage?

To remediate fire damage, it’s best to work fast. That’s why we offer fast 24-hour service—and the clock starts ticking the second you pick up the phone and call us about your emergency.

From there, our response team jumps into action. We’ll arrive within 24 hours to carefully conduct a fire damage assessment. When we’ve determined the scope of the problem, we’ll be better prepared to develop a plan of action. That plan may include:

• Immediate board-up and roof-tarp service
• Water removal and drying (if water damage is present)
• Removal of smoke and soot from all surfaces
• Cleaning and sanitizing your property’s contents
• Repairs, restoration, and re-construction  

Meanwhile, SERVPRO will help you navigate the insurance claims process and coordinate the necessary paperwork. The result? A smoother repair and restoration experience for us and for you.

Our Fire Restoration Technicians

Our fire damage restoration technicians have a “restore first” mentality. We’ll work hard to salvage as much of your property and its contents as possible before we look at replacing and rebuilding.

We believe in this approach. It allows us to focus our resources where they’re needed most, so you can return to a more normal life, more quickly. Our highly trained technicians, certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), reflect our high standards of professionalism.

Your fire restoration and repair team will consist of the following specialists:

• Fire and smoke restoration technicians
• Odor control technicians
• Upholstery and fabric cleaning technicians
• Water damage restoration technicians

Where Can I Get Fire Damage Restoration near Me?

SERVPRO of Western Lancaster County is a locally owned company with the national resources to respond in full force to your fire damage. With more than 50 years of experience, our restoration specialists have the know-how to make your property safe and livable again.

Contact us today for fire damage restoration and repair and get back to life quickly!

Mold Remediation near Me

4/22/2022 (Permalink)

If you’ve had any leaks or flooding on your property recently, your senses are probably extra attuned for sniffing out mold and mildew. It’s a real problem, and one you may have to deal with if you’ve had excess moisture in your home or business—even for as little as 24 hours.

Luckily, we do mold remediation near you! If you have a persistent mold problem, we encourage you to reach out to our team at SERVPRO of Western Lancaster County. We’ll help you get rid of mold Like It Never Even Happened, so you can live and work in a safe and healthy environment.

The First Step in Mold Remediation

Yes, we just said “get rid of mold,” but that’s easier said than done. Actually, it’s impossible to do! Mold spores occur naturally almost everywhere, indoors and outdoors.

The real trick is to minimize mold and deny it the opportunity to grow, and that’s where we can help. If you expose mold spores to moisture—a near certainty with flooding or water damage—those spores may grow into colonies and produce allergens and irritants.

Your first step (and ours) is to address the water situation. If your property has recent water damage, we’ll quickly dry your home and restore it to its pre-water-damage condition. If mold has already begun to grow, more will be necessary to make your property effectively “mold-free.”

How Mold Remediation Works

We have the training and expertise to handle any mold situation we may uncover on your property. It could be widespread already or relatively isolated. Either way, our team will conduct some tests and assess the scope of your mold problem, so we can treat it with the right solution.

If the source of water feeding the mold isn’t obvious already, we’ll use our advanced equipment to pinpoint the heart of the problem. Then, we can cut off the mold’s “food” source and isolate the area using a negative pressure chamber.

Our team will remove mold and mold-infested materials and thoroughly clean the contents affected at your property. We employ specialists who know how to root out mold, with a team of:

• Applied microbial remediation specialists
• Water damage restoration technicians
• Applied structural drying technicians

Where Can I Get Mold Remediation near Me?

For mold remediation and removal, we recommend our team at SERVPRO of Western Lancaster County. We’re your ally in making your property livable again, and we’re Faster to Any Size Disaster!

Contact us and remove the conditions that support mold growth in your home or business.

What are the benefits of water damage restoration services

3/4/2022 (Permalink)

Don't hesitate to call SERVPRO of Western Lancaster when in need of our restoration services. We're always happy and ready to help!

Once a flood or fire damages an individual's home, it's important for them to attain speedy, efficient water damage restoration services. The restoration process is a multi-faceted one, involving a vast range of services including cleaning and various repairs. Moreover, it is important that this process begins as quickly as possible to ensure that your property isn't subjected to extensive damage. The best way to guarantee that your property is restored quickly and correctly is by obtaining professional water damage restoration services. Here are several reasons why you should take this course of action: 

Fast Restoration 

When you hire a team of  professional water damage experts, they will complete your cleanup, repair, and restoration work with lightning speed. The contractors will be able to get the work done quickly due to their extensive experience in the restoration sector. Moreover, restoration firms will typically send multiple contractors to your property at one time. In so doing, the company specialists will be able to preclude your home from falling prey to secondary water damage. 

Mold And Mildew Growth Prevention 

In addition to ensuring the quick restoration of your property, water damage specialists are effective in reducing your susceptibility to a mold and mildew growth. They accomplish this objective by quickly removing excess water from the property. In the event that mold is already present on your property, the water damage experts will utilize industrial grade cleaners and disinfectants to eliminate the fungus with skill and speed. This work is immensely important because ongoing exposure to mold can adversely impact your health. 

Holistic Help 

Another reason it's a good idea to call a  water damage restoration company in the wake of a disaster is that they can offer holistic services. Unfortunately, there is a broad range of property issues that can come into being when your property is subjected to water damage. Luckily, water damage experts can address and resolve them all. Some of the services contractors provide to accomplish this objective include vent cleaning, air duct cleaning, odor removal, smoke removal, deodorization, sanitation, and content restoration. 

Don't Delay: Call SERVPRO of Western Lancaster County Today! 

If you're serious about restoring your property after water damage, SERVPRO of Western Lancaster County is the company to call. Our IICRC-certified technicians offer a full range of restoration services while simultaneously providing each client with 24/7 emergency services. Call us now to learn more about what we can do for you! 717-665-1270

Winter Storm Preparedness, Response, and Recovery

2/17/2022 (Permalink)

Every year, homeowners experience damage from storm-related pipes bursting, roof leaks, etc. Call SERVPRO of Western Lancaster; we're here to help!

Two back-to-back winter storms, Uri and Viola, recently wreaked havoc across the Unites States. Southern states that are not accustomed to colder temperatures, snow, or ice were especially impacted by these storms. Uri and Viola have left extensive power outages, vehicular accidents, injuries, and even deaths. With Texas, Arkansas, Mississippi, Alabama, and a large portion of the eastern seaboard being affected, approximately 100 million people have been impacted by these two storms in one way or another.

Though these two storms have caused quite a bit of damage throughout the United States, winter storms are common, especially in eastern states, including our own: Pennsylvania. Each year, hundreds-to-thousands of Americans are injured or killed by exposure to cold temperatures, vehicle accidents on wintry roads, and fires caused by heating sources. SERVPRO of Western Lancaster wants members of our community to be safe and prepared for winter storms!

WINTER ADVISORIES, WATCHES, AND WARNINGS TO BE AWARE OF:

1. Blizzard Warning- Severe winter storm conditions, reducing visibility.
   • Considerable accumulation and/or blowing of snow, which reduces visibility to ¼ mile or less for 3+ hours AND
   • Sustained winds, or frequent gusts of wind that are of 35+ miles per hour.
2. Winter Storm Warning– A significant, and possibly life-threatening, combination of hazardous winter weather is occurring or imminent.
   • 5 or more inches of snow/sleet within a 12-hour period or 7 or more inches of snow/sleet within a 24-hour period AND/OR
   • Enough ice accumulation to cause damage to trees or powerlines AND/OR
   • A life-threatening of snow and/or ice accumulation with wind.
3. Winter Storm Watch– Potential for significant and hazardous winter weather within 48 hours. A Winter Storm Watch does not mean that significant and hazardous winter weather will occur, but only that it is possible in your area.
4. Ice Storm Warning– Projected ice accumulation of ¼ or more in your area.
5. Winter Weather Advisory– Any amount of freezing rain OR when 2-4 inches of snow, alone or in combination with sleet & freezing rain, is expected to cause a significant inconvenient, but is not serious enough to warrant a warning.
6. Freeze Watch– Potential for significant, widespread freezing temperatures within the next 24-36 hours.
7. Freeze Warning– Significant, widespread freezing temperature are present or expected.

PREPAREDNESS: WHAT TO DO BEFORE THE STORM

• Winterize your vehicle to reduce your chance of being stranded during a winter emergency.
• Stock your vehicle with: a windshield scraper with a small broom, a bag of non-clumping kitty litter (for gaining tire traction in a pinch), a book of matches in a waterproof container, a brightly colored piece of cloth (to tie to the antenna if you get stuck), a first aid kit, extra clothing/blankets, a flashlight, and jumper cables.
• Keep a home-emergency kit, including flashlights and a battery-operate radio.
• Keep an emergency non-perishable food and water supply in your home.
• Properly insulate your pipes to protect them from freezing.
• Have your home’s heating unit inspected each year to ensure that heating sources are installed properly and operating safely.
• Make sure your home is properly insulated. Install storm doors/windows or cover windows with plastic (from the inside) to provide additional insulation.
• Establish an emergency evacuation plan in case you lose power or heat.

RESPONDING: WHAT TO DO DURING THE STORM

• Stay indoors when possible, and avoid driving.
• Wear warm, layered, clothing.
• Keep your body replenished, and your energy maintained, by eating and drinking regularly.
• Stretch before going outside to avoid muscle injury. This is especially important if you plan on going out to do snow removal (shoveling, snow blowing, etc…)
• Walk carefully if going outside, always being mindful of potential ice.

RECOVERY: WHAT TO DO AFTER THE STORM

• Avoid driving or traveling until conditions have improved.
• Avoid overexertion when shoveling.
• Assess your home for any damage
• Alter your emergency response plan based on your experience.

CALL THE EXPERTS:

If you, like thousands of others each year, experience water or fire damage from a winter storm, call SERVPRO of Western Lancaster at 717-665-1270!

Give Winter Fires the Cold Shoulder

2/16/2022 (Permalink)

Call SERVPRO of Western Lancaster with you fire restoration needs.

Did you know that, statistically, fires occur more often throughout winter than during any other season? Electrical issues, heating sources, carbon monoxide, and portable generators are all contributing factors that lead to an increased risk of a home fire during winter months. Below are some of the leading causes of winter fires. The professionals at SERVPRO of Western Lancaster hope that you will be able to take the appropriate steps to protect your home and family once you know the risks that you are facing.

ELECTRICAL FIRES

Electrical fires are one of the leading causes of home fires throughout the United States. Approximately half of all residential electrical fires involve inadequate electrical distribution, or the use of lighting equipment. Other electrical fires occur from things like overloaded circuits, dryer fans, and portable space heaters. 

Electrical Safety Tips:

• Check electrical cords often. Replace cracked, damaged, and loose electrical or extension cords. Do NOT try to repair them.
• Home appliances should be plugged directly into a wall outlet. To reduce your risk of fire, unplug small appliances when they are not in use.
• Be aware that extension cords are for temporary use only. Have a licensed electrician determine if additional circuits or wall outlets are needed in your home.
• Only use surge protectors / power strips that have internal overload protection.
• Avoid putting cords under rugs / carpets, across doorways, or where they can be damaged or pinched by furniture,

Call a licensed electrician if any of the following apply:

• You see sparks from a wall outlet
• You experience flickering lights outside of a storm event.
• You have reoccurring issues with blown fuses or tripping circuit breakers.
• You experience a tingling feeling when you touch an electrical appliance.
• There is a burning odor coming from an appliance.
• You notice discolored wall outlets and/or switches.
• You have cracked or broken wall outlets

HEATING SOURCES

Heating sources are the second leading cause of residential fires in the United States. December, January, and February are the peak months for heating fires to occur, and space heaters are the most common heating source involved in heating-related fires. Space heaters account for approximately 44% (more than two out of every five) heating-related fired, and also account for the vast majority of deaths and injuries in home fires caused by heating equipment.

Space Heater Safety Tips:

• Before using any space heater, read the manufacturer’s instructions and warning labels.
• Inspect heaters for cracked or broken plugs and any loose connections before each use.
• Never leave a space heater unattended. Turn it off when you're leaving a room or going to sleep.
• Proper placement of space heaters is critical. Heaters must be kept at least three feet away from anything that can burn, including papers, clothing, and rugs.
• Plug space heaters directly into a wall outlet. Do not use an extension cord or power strip.
• Place space heaters on level, flat surfaces.
• Always unplug and safely store the heater when it is not in use.

For other heating safety tips, read our Heating Safety Tips blog:

 https://www.SERVPROwesternlancastercounty.com/blog

CARBON MONOXIDE

Carbon monoxide is often referred to as the invisible killer. Carbon monoxide (CO) is an odorless, colorless gas created when fuels like gasoline, wood, coal, propane, etc… do not burn completely. In the home, heating and cooking equipment that burn fuel are potential sources of Carbon monoxide. Carbon monoxide incidents are more common during the winter months in residential properties.

Carbon Monoxide Safety Tips:

• Install carbon monoxide alarms on every level of your home, especially near sleeping areas.
• If you need to warm a vehicle prior to driving, remove it from the garage immediately after starting it. Do not leave the engine running if the garage door is open.
• Ensure that vents are properly cleaned and free of debris.

PORTABLE GENERATORS

Portable generators are often used during power outages. Though handy, most homeowners are unaware that improper use of a portable generator can be risky. The most common dangers associated with portable generators are carbon monoxide (CO) poisoning, electrical shock, and fire hazards

Portable Generator Safety Tips:

• Portable generators should be used outside the home, away from windows and doors.
• Portable generators should be kept away from open flames or fuel burning appliances
• Do not overload cords; check for the generators maximum wattage listed on label.
• Do not refuel the generator while it's running or when hot; turn the generator off, let it cool before refueling.

CALL THE PROFESSIONALS

If you have experienced a fire, regardless of the cause, call SERVPRO of Western Lancaster at 717-665-1270. SERVPRO’s mission is to develop a team of quality people who focus on excellent service, fairness, and mutual respect. When you call SERVPRO of Western Lancaster, you are calling a team of trained professionals that are looking to restore your home “Like it never even happened,” as quickly and efficiently as possible.

Winter Water Damage Prevention

2/9/2022 (Permalink)

Call the professionals if you're in need of water restoration

Though winter months bring cooler temperatures, hot cocoa, and scenic snow landscapes, winter weather also brings increased risk of water damage to your home. Winter is notorious for being cold and wet. Many people don’t realize that larger amounts of snow and ice can have severe consequences. Below are three of the top causes of winter water damage and how to reduce your risk.

OUTDOOR WATER SOURCES

When the temperatures drop, it is important to pay attention to your outdoor water sources. Neglecting your outdoor water sources could cause problems when spring comes around.

• Shut off the water to your outdoor hoses and spigots.
• Drain any water from your hoses and store them in a climate-controlled area to prevent them from freezing, cracking, or breaking in the cold.

BURST OR FROZEN PIPES

Frozen pipes build up significant pressure which can lead to pipes cracking or bursting in winter months. If a cracked or broken pipe goes undetected, they can lead to flooding once the ice melts.

• Make sure your outer walls and any exposed pipes are properly insulated.
• Be sure to caulk cracks and holes you see in your exterior walls; this can help to prevent cold air from reaching the pipes.
• Protect exposed pipes from freezing temperatures by wrapping them with the insulating tape or old towels.
• When temperatures are extremely low, or you plan to be away from home for several days, leave the faucets lightly dripping and keep the cabinets under your sink open to allow warm air to circulate around the pipes. Doing so will keep water flowing and can help prevent your pipes from freezing.
• For maximum protection against hidden or sudden leaks, install a detection system that can monitor water pressure and automatically signal a water shut-off in the event of a leak or blocked pipe.

ICE DAMS AND ROOF LEAKS

Icicles may be a staple of winter, but they can be a sign that your home is in a vulnerable state. If your gutters are clogged, the snow that melts off your roof won't be able to pass through the drainage system properly. As the water trapped in your gutters refreezes, a wall of icicles will build up, eventually causing ice dams. The melt from these ice dams can damage your roof and seep into your attic, causing structural damage or mold. Any ice melt that drips over the sides of your gutters has the potential to pool next to your home's foundation and cause additional water damage. Finally, sharp icicles may break off as they melt, posing a serious safety hazard.

• Clean your gutters before cold weather comes around to keep the dangers of ice dams and roof leaks at a minimum.

CALL THE PROFESSIONALS

If you aren't able to prevent winter water damage, don't fear! SERVPRO of Western Lancaster has a 24/7 emergency response team available to assist during troublesome times! Call the professionals that are faster to any size disaster at 717-665-1270.

Heating Safety Tips

2/4/2022 (Permalink)

Know the risks associated with heating your home this winter.

It’s no secret that we need heat to keep us warm throughout the winter months. Though heat is a necessity, many do not consider that heating their home doesn’t come without risk. Many studies show that fires occur more often in winter than in any other season. With that being said, SERVPRO of Western Lancaster would like you and your family to keep the following tips in mind:

Safety Tips for Fire Prevention This Winter:

Wood-Burning Appliances

• Have your chimney professionally inspected and cleaned before lighting your wood stove or fireplace each year.
• Keep flammable objects at least three feet from your wood stove or fireplace.
• Never use flammable liquids to start or accelerate a fire in your home.
• Keep a screen in front of fireplaces to prevent embers from flying out.
• Do not leave your fireplace unattended; It is best practice to ensure your fire is out before going to sleep each night.
• Before closing your fireplace damper, ensure the ashes are cool to the touch. Closing the damper could help the fire to heat up again and will  could force carbon monoxide into your home.
• Discard cooled ashes in a covered metal container. Store the container outside and away from the house.

Gas Furnaces

• Have your furnace inspected annually to ensure that it is safe to operate.
• Inspect the walls and ceiling near the furnace and along the chimney line. If the wall is hot or discolored, install additional pipe insulation.
• Check that the flue pipe and pipe seams are well supported and without holes or cracks. Soot along or around seams may signal a leak.
• Keep combustible items away from the heating system.

Other Fire Safety Tips

• Ensure that there is adequate smoke and carbon monoxide detectors in your home.
• To prevent carbon monoxide build-up, keep portable generators outside and away from doors and windows.
• Never use a stove or oven for heating. Not only is doing so a safety hazard, but it can also be a source of carbon monoxide.
• If you use electric heaters, plug only one heater into a wall outlet at a time to avoid overloading the circuit.
• Avoid using electric heaters in bathrooms or other areas where water is used.
• Never try to thaw frozen water pipes with a blow torch or other open flame.

Contact Your Local SERVPRO for Fire Restoration Services

SERVPRO of Western Lancaster provides fire and smoke damage remediation, in addition to water damage remediation, mold removal, and biohazard cleanup to commercial and residential customers. At SERVPRO of Western Lancaster, we are faster to any size disaster. If you need restoration services, call our office at 717-665-1270!

Emergency FIRE Response Plans for Businesses

1/12/2022 (Permalink)

Pull. Aim. Squeeze. Sweep.

Your business may already have an Emergency Response Plan (ERP) in place, but are you certain that it covers everything you and your staff need to know? Formulating a complete and thorough evacuation plan may not be easy, but doing so can help protect you and your employees. At SERVPRO of Western Lancaster County, we offer ERP consultations to ensure that your business is ready; each Emergency Response Plan is unique as it is customized to your business's specific needs. In the meantime, here are some things you may want to make sure are included in your plan:

1. Fire Extinguisher Locations
It is important to ensure that every employee knows exactly where each fire extinguisher is located. This important step can save precious time during a fire, and has the potential to mitigate the situation before it causes further damage. Fire extinguishers should be easy to locate and easily accessible during an emergency. Additionally, employees should be trained on fire extinguisher use, using the P.A.S.S. technique. Fire extinguishers should be assessed annually by a trained professional to ensure that it is properly charged and ready to use. NOTE: Fire extinguishers should only be used if you see the fire start. If you are unsure in your ability to stop the spread of a fire, evacuate immediately and call 911.

2. Exit Locations
Another important part of an Emergency Response Plan is knowing where the nearest exits are from any point in the building. Knowing these locations will allow you and your staff to safely exit the building in a timely manner if a fire occurs. NOTE: There should be at least two exit points from every workspace, in the event that one path is blocked.

3. Designated Meeting Place
Another important step in creating your Emergency Response Plan is setting and communicating a "Designated Meeting Place". The Designated Meeting Place should be outside and a safe distance from the building. All employees should be trained on the location of the Designated Meeting Place, and should gather at that location so they can be quickly accounted for. NOTE: It is recommended that businesses conduct both routine and random fire drills to prepare staff for an actual fire. These drills can be used as training opportunities.

4. Emergency Contacts
In the event of a fire, call 911! Though 911 is the first number to remember, it is important to have employee Emergency Contact Information saved and accessible. You may want to include a note in your plan about where this information is stored to ensure it’s accessible when needed.

5. Post-Fire Information
In addition to Emergency Contact Information for employees, you may also want to include the location of insurance and mitigation and restoration professionals phone numbers in your plan. Doing this will ensure that you have the necessary resources available after a fire occurs. NOTE: Having the number of a trusted fire restoration service like SERVPRO of Western Lancaster County may make fire cleanup easier and less stressful.

6. Contact Us
To create or fine-tune your Emergency Response Plan, contact SERVPRO of Western Lancaster County at 717-665-1270! We are the professionals that are faster to any size disaster. We are here to help, and want to ensure that you are prepared in the event of an unfortunate disaster. Setting up an ERP with SERVPRO of Western Lancaster County allows you to be one step ahead when it comes to you and your employees safety!

A clean office means fewer pests

12/27/2021 (Permalink)

A very clean and merry SERVPRO of Western Lancaster office at Christmas

A Cleaner Office Means Fewer Pests

Office pests can include insects and small mammals, like mice. These pests are often attracted to an office for a few key resources — food, water, and shelter. Offices are sometimes more prone to pests simply because cleaning may not be a top priority for your staff. Learn how you can boost the cleanliness of your office and help prevent pests.

Break Rooms

Break rooms tend to be ground zero for pest infestations, as this is where the bulk of food storage, preparation, and consumption occurs.

Garbage Cans

You will want to advise your employees to line garbage cans with plastic bags. Doing so will help contain odors. For optimal scent consolidation, opt for lidded receptacles in the break room and common areas where food may be disposed of.

If you utilize a daily cleaning service, it is best practice to empty each waste bin every evening, regardless of whether or not food and candy wrappers are present. Full service cleaning companies will empty individual garbage cans if the offices are left open or if keys are provided. For offices with only weekly cleaning services, or that have locked offices, a staff member should empty garbage cans every night. 

Pantries

The state of an office pantry can leave a lot to be desired, and this isn't typically an area serviced by your cleaning crew. Instruct employees keep all food items in sealed plastic bags or storage containers. All storage containers should  have a sealed, tight fitting lid. Additionally, make sure spills in the pantry areas are cleaned up promptly; the longer food sits, the more likely that pests will find their food source.

Hard Surfaces

During short breaks, employees don't always have the time to thoroughly clean up after themselves. Spills on counter tops, food left in the sink, and crumbs on tables or floors can all lead to a pest infestation. Fortunately, an office cleaning crew can save your break room. The crew will wipe down and disinfect all surfaces. A cleaning service can also wash dishes, clean out the sinks, and mop at the end of every workday.

Offices and Cubicles

There are many office-specific practices that can be attractive to pests, such as storing food in desks, or keeping stacks of paper on the floor. 

Snacks

No one wants to limit snacking in the office, but setting a few ground rules is a must! Any food kept in cubicles, desks, etc... should be stored in pest-proof containers, such as jars or lidded food storage containers. Candy jars and similar items should also have lids on them. There should never be half-empty soda cans, water cups, or coffee mugs left on desks overnight. 

Cleaning services don't typically remove items from desktops, so it is up to your staff to stay on top of these issues.

Dust and Debris

Dust, stacks of papers, and general untidiness can also invite pests into a space, plus a mess makes it harder for your cleaning service to do a thorough job. Only 29 percent of office workers feel that their office is cleaned adequately, but part of the problem could be the state of the office before the cleaning staff arrives.

Instruct all employees to file papers away each day. And don’t allow items stacked on the floor. This will allow your cleaning service to do a thorough job.

Carpet Spills

Regular carpet cleaning is a must in any office! Crumbs and spilled liquids leave behind tempting morsels for pests. Most office cleaning services also provide office carpet shampoo services. Set up a monthly schedule for a deep clean and you won't have to worry about pests. As a bonus, your office will look and feel much cleaner.

Contact SERVPRO of Western Lancaster County  at 717-665-1270 to learn more about how commercial cleaning services can keep your office clean, more welcoming, and free of pest problems.

Key steps to take after house fire

12/21/2021 (Permalink)

SERVPRO of Western Lancaster County knows exactly what steps to follow after a fire. Reach out to us if you experience any fire damage.

One of the worst situations that any homeowner can experience is having a fire in their house. In the event that this awful occurrence happens to you, you need to know how to respond. This article examines some of the key actions you need to take after a fire in your home.

Stay Safe

The top priority after a fire is ensuring that you and your family remain safe. After a serious fire, you almost always will need to vacate your property, so contact friends or relatives to see if they can provide you with shelter temporarily. If you have no close relatives or friends to turn to, contact local organizations, such as the Red Cross, which can give you the help and shelter you need. 

Another crucial safety issue is making certain that it's safe to go back into your damaged house. Never go back into a house with fire damage unless the fire department says that it's safe. Also, check with the fire department to see if you can safely use your utilities.

Insurance

Naturally, one of the first things you want to do after a fire, once you and your family are safe, is to contact your insurance agent. You want to make a claim as soon as possible so that you can start to restore your home to its previous condition.

Inventory

Make a list of all of your property that was damaged in the fire. Your insurer will want to know exactly what was lost or damaged before they will compensate you. Record the value of the items that were damaged or destroyed, as well as a description of the property and the approximate date that you purchased it. 

Avoid throwing away any damaged items before listing them in your inventory. If you throw out an item first, you may forget to note it in your inventory later.

Undamaged Items

It's a good idea to separate property wasn’t damaged from property that was damaged. You may need to transport your undamaged furniture and other intact property to a local storage unit to prevent thieves or looters from entering your home and stealing it.

Restoration

After you have dealt with the most immediate issues, then you can start dealing with the damage to your home. The most effective way to contend with fire damage is to engage the services of trained professionals.

Once you have consulted with the restoration firm, they will inspect your home and tell you exactly what needs to be done. The firm will also make certain that your home is as secure as possible by boarding up damaged windows and putting a protective tarp on damaged sections of the roof. This will help you avoid further damage from rain or break-ins.

A critical step in getting your home ready for structural repairs is dealing with any water damage that resulted from the fire department extinguishing the flames. Another key step is removing any soot and smoke odors from the walls, floors, and ceilings of the house or from your belongings. 

Fire restorations firms are experts at both of these tasks, so you need not worry about these jobs being handled properly. The technicians have specialized equipment that resolves smoke odor and soot problems efficiently and without harming your belongings or causing any further damage to your house.

You need to take all the proper steps after a house fire to resolve the situation effectively. Of course, one of the most critical steps is enjoying the services of an experienced fire restoration firm, such as SERVPRO of Western Lancaster County. Contact us for more information about restoring your home to its original condition after a fire.

4 Signs of water leaks in your home

12/20/2021 (Permalink)

Visible water leaks are the easiest to spot; however, not all leaks are quite noticeable. Know the warning signs of a potential problem.

While water leaks are a common problem that any homeowner can face, you can’t always find them easily. Leaks that are hidden behind walls and floors can cause significant damage before they are located, and they are often the most challenging to repair. Here are four signs that can indicate hidden water leaks in your home.

Visible Water Damage

Unfortunately, you’ll most easily find a leak after it has already done some damage. Not all leaks lead to large, noticeable water spots, however, so you should be on the lookout for more subtle signs. Peeling or blistering in paint and wallpaper is often a sign that the drywall behind them is swelling with water. As the leak continues, you may notice the walls bowing inward in these areas as the drywall becomes completely saturated.

Several of the pipes and fittings under your bathroom floor can be points of failure, which makes this one of the most common places for leaks to occur. This will sometimes cause stains on the bathroom floor, or the tiles may begin to lift. However, gravity tends to draw the leaking water downward, so you should keep a watchful eye for stains on the ceiling of the room below your bathroom.

Unexplained Stale or Musty Odor

Stagnant water is likely to create a noticeable odor in any environment. If there is an unexplained stale or musty smell in one of the rooms of your home, a hidden leak is likely. Plumbing leaks can create an even more serious problem by emitting a lingering sewage odor.

Mold on Walls or Ceilings

Mold flourishes in environments that are dark and damp, so leaks behind the walls of your home can create the ideal conditions for mold growth. Because drywall is porous, mold will eventually grow through it and begin to show on the outside of the walls as well. Although mold is common where leaks occur, mold can grow in some places without necessarily indicating a leak.

Common examples of places in your home where moisture can build up are the areas below air conditioners, the space behind your fridge, the area around your shower or tub, and in damp spots in your basement. Mold in these areas should not be immediate cause for alarm about a leak. Hidden leaks will typically cause mold to grow on walls, floors, and ceilings that don't normally come in contact with water.

Increasing Water Bill

If your water bill has significantly increased but you haven’t had any significant change in water usage, a leak is likely to blame. According to the Environment Protection Agency, an average household can lose almost 10,000 gallons of water a year to leaks, and 10 percent of homes have leaks that waste 90 or more gallons of water per day! Needless to say, wasting this much water can cause a significant increase in your bill if the problem is not addressed in a timely manner.

If your water bill has sharply increased over a short amount of time, you should suspect a high-flow leak. These types of leaks should be fixed as soon as possible to minimize the risk of water damage to your home. A gradual increase in your bill may be caused by a smaller leak, but you should still have your plumbing inspected promptly before the leak begins to worsen over time.

Locating a hidden water leak is less difficult if you know the most common symptoms. Keep an eye out for these signs of water leaks, and contact us at SERVPRO of Western Lancaster for repairs if a leak has led to water damage in your home.

You can count on SERVPRO!

12/16/2021 (Permalink)

Our team is geared up and ready to go!

Certified: SERVPRO Cleaned is a defensive cleaning program that we are offering to local businesses and residential properties.

By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Beyond fire, water, and mold mitigation and restoration services, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills, always adhering to the cleaning and decontamination standards set forth by the Centers for Disease Control and Prevention and local authorities. 

Certified: SERVPRO Cleaned – Program

The program is grounded in our unique 3 C’s: Consult, Clean, and Certify.

Consult

Not all businesses are the same, which is why SERVPRO professionals understand that each business will need to create a custom cleaning program to meet their specific needs. SERVPRO has worked in a wide variety of industries, with businesses ranging from start-ups to global organizations. The business’s specific program will be developed based on a range of factors including business type, size of space, amount of high frequency touch points, foot traffic, and congestion points. As a result, they’ll know that Certified: SERVPRO Cleaned is not just the industry-leading standard in clean, they’ll know that the clean they receive is customized to their unique needs.

Clean

Based on the specific needs of their business, properties will undergo a thorough, expert cleaning. Combining our proprietary training, cleaning solutions, and processes creates a solution that will provide their business, employees, and customers the peace of mind that they are Certified: SERVPRO Cleaned. SERVPRO professionals have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform.

SERVPRO professionals are trained to perform proactive or emergency responsive cleanups that involves facility or structure cleaning and disinfection. In the event of a suspected or confirmed COVID-19 event, a SERVPRO professional will be there ready to safely and thoroughly clean, sanitize, and disinfect the facility to ensure they get back to business as quickly as possible.

Certify

We’re going to extend our credibility as the premier biohazard cleaning company in the country to their business—to give assurance to their employees and customers that only SERVPRO can deliver. Once their business location has been Certified: SERVPRO Cleaned, they will gain access to propriety signage, digital emblems, and other collateral that communicates that they’ve selected the highest standard of cleaning available to protect their employees and customers. And because we add the date to that proprietary stamp of clean, their guests will know that their location is being cleaned regularly at this standard

Call for a Certified: SERVPRO Cleaned Consultation

We’re Here to Help! Call SERVPRO of Western Lancaster today at 717-665-1270  to  schedule your cleaning and disinfecting consult!

We're the Professionals

12/15/2021 (Permalink)

Some of our Technicians at Asbestos Handling training!

SERVPRO is a name you can rely on! SERVPRO of Western Lancaster County professionals understand your situation, are fast acting, and are always working toward continued education to help better meet the needs of our local community!

Emergency Response to Claims

Restoring property is the SERVPRO of Western Lancaster’s first priority. As a customer, we believe you will appreciate the quick response and knowing that everything is going to be done correctly to limit the damage to your home or business.

Pretesting Reduces Expense

Restoring property is less expensive than replacing it. At SERVPRO of Western Lancaster, we follow the thought process of "restore whenever possible and replace when necessary."  Our SERVPRO franchise professionals make sure pretesting is completed on every loss to determine restorability, in addition to assessing the area and determining the Category and Class of water damage.

Trained Professionals

Effective training is the best way to help ensure that our customers receive the service they deserve. Our franchise is trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are provided to our team of professionals at IICRC Approved Training Facilities. Collectively, our technicians are trained and certified in Water Damage Restoration, Mold Remediation, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, Crime and Trauma Scene Bio-hazard Recovery, Upholstery and Fabric Cleaning, & Asbestos Handling.

We’re Here to Help

For fast and effective mitigation and restoration, call SERVPRO of Western Lancaster at 717-665-1270! SERVPRO is a 24/7 emergency service provider and is always Here to Help!

Christmas time- Joy and Cheer from SERVPRO of Western Lancaster

12/13/2021 (Permalink)

Ray our very talented office manager has brought his eye for design and made our sweet Charlie Brown tree look oh so fabulous!

We love this time of the year, we love the smell of chocolate cookies, cinnamon and Christmas cheer (!!!) ...yes we smell it all...!

We are grateful for our health and wish the same to all families out there. We are all there for each other and that makes our community strong and persevering. Our prayers and warm wishes to all this holiday season! We are happy to have our Christmas tree up and to be able to celebrate the end of the year. 

We at SERVPRO of Western Lancaster wish all our customers safety, strength and  wishes for all they deserve and desire. Merry Christmas and Happy New Year to all !

Floor stripping and cleaning for commercial clients

12/10/2021 (Permalink)

After a water damage at a local business, the floors took a beating, The wax was stripped, and the floor scrubbed, polished and buffed.

A successful commercial building in Lancaster County sees a lot of foot traffic daily, whether that’s new customers walking through or regular employees heading in and out throughout the workday. Unfortunately, all this busy activity can wind up causing some pretty brutal damage to your business’ floors, leaving them looking old and uncared for. As business owners, we know you take great pride in the overall look of your establishment. Here’s why you should strip and wax your commercial floors regularly:

 Strip floors of old wax for better aesthetics

Let’s be honest, the big reason a commercial building owner will want to strip and wax the floors is that they’re invested in the overall aesthetic of the space. Damaged or dull floors age a building drastically, making customers and employees less likely to appreciate the space. If your floors have already been waxed – and they should be! – then the majority of that ageing has actually occurred on the wax, not your floorboards. Adding another layer of wax could add some shine, but it won’t be able to hide the grime that’s blended into the previous wax layer. Professionally stripping the older wax will permanently remove all that dirt buildup; properly prepping your floors for an even, enchanting shine.

Wax floors to prevent damage

Without regularly waxing, the wear and tear of foot traffic will permanently damage your building’s floors. This can include scuff marks and discolorations, as well as more expensive concerns. Primarily, wax prevents moisture from getting into or under your flooring. Without wax, flooring can bubble up or be deformed by moisture, as well as grow mold underneath. Professional waxing preserves floors by ensuring that any scratches or spills affect the top layers of the wax, keeping your commercial building’s infrastructure safe. Keep the high value of your investment with regular waxing to prevent damage and maintain the aesthetic quality of your floors. Although stripping and waxing is necessary for all types of flooring, it can especially improve the look of wood flooring by hiding naturally occurring indents and grooves.

Hire a professional to save money

For a lot of DIY-prone businesses, this can sound counter-intuitive. However, hiring a professional commercial cleaning company is particularly necessary when it comes to stripping and waxing floors. This is a tough job to do right and requires both specialized training and the best quality tools. An improper mixture used to strip or wax will cause permanent damage to your floors, either by disfiguring the flooring or by compromising the length of your floor’s life. Stripping and waxing is the most affordable way to “get” new floors since it adds shine and maintains the value of your building longer.

SERVPRO of Western Lancaster takes great pride in our work, using only environmentally friendly products and the highest quality tools. Our trained professionals will efficiently and effectively care for your commercial establishment’s floors to meet your highest standards. Call us today at (717) 665-1270

No Job Is Too Big Or Too Small

12/9/2021 (Permalink)

We're faster than any sized disaster.

A REAL LIFE EXAMPLE:

Recently, SERVPRO of Western Lancaster County was called for emergency water mitigation services at a local printing and publishing company (pictured). When we were informed that nearly the entire 12,000 square foot building had standing water in it, our team of highly trained professionals were quickly on-site to begin extracting the water! Our team ensured that the water was extracted, non-salvageable materials were removed, anti-microbial was applied to prevent mold growth, and drying equipment was placed to stabilize the area. After the dry-out was complete, unaffected materials were packed and stored at a safe and secure location, with access for our customer. Our in-house reconstruction team is excited to assist in making it “Like it never even happened.”

BE PREPARED:

Though common, commercial property losses are often not anticipated by business owners. If your business faces water damage, timeliness is key in preventing further damage! To get fast and effective service, you will need to contact a commercial restoration company with the experience and resources needed to restore your property to its normal state. SERVPRO of Western Lancaster County is prepared to respond faster, to any size disaster, and we’re always Here to Help!

Our team of professionals have the training and equipment needed to restore your business after water damage, with minimal interruption to your daily operations. SERVPRO of Western Lancaster County also provides disaster planning to ensure that your property is fortified in the event of future damage; if you do not have an Emergency Response Plan in place, contact us at (717)-665-1270 to be better prepared.

WHY SERVPRO OF WESTERN LANCASTER:

In addition to providing 24/7 restoration and reconstruction services for damage caused by water, fire, smoke, mold, storms, and other disasters, SERVPRO of Western Lancaster County is proud to provide fast, high-quality cleanup and restoration services to both commercial and residential properties in our local area. We always put your property first and strive to be a meaningful household name in our community.

Call the SERVPRO of Western Lancaster County team at 717-665-1270!

Storm Ready!

11/8/2021 (Permalink)

When the hillside slides into your business.

If you’ve had any water damage to your home after a storm or flooding, you have roughly 24 to 48 hours to prevent the growth of mold and mildew. It’s highly important that you start the process of drying out your water damage or you could be left with repairs to your home that are even more time consuming then they already will be.

If mold begins to grow, the process of getting your home and life back to normal must wait until all the mold is removed and your restoration company is given the OK to get started on the repairs.

Keep in mind that the process of drying out the water damage is not always straightforward and often what appears dry is not. Most moisture is often hidden in the walls and flooring, so it’s critical to identify and dry all the affected areas to prevent the growth of mold!

Can You Dry the Water Damage Yourself?

While you might think that you can dry out your water damaged areas yourself by using fans and wet-dry vacuums, we’ve found that most homeowners never fully dry out the water damaged areas. This is simply because they don’t have the proper tools to detect hidden pockets of mold-growing wet areas.

Your best bet is to hire a professional like SERVPRO of Western Lancaster to dry out your water damaged areas. These companies have specialized equipment that dries out wet areas and they both prevent and deal with mold regularly.

Does Water Damage Always Cause Mold?

If the home is not completely dry within approximately 24 hours, mold will begin to grow. It does not matter if it is summer or winter you’ll begin to get mold. It’s almost a guarantee that you will get mold in some capacity unless your water damage is extremely minimal.

Can You Kill The Mold Yourself?

While some property owners will try to dry the area or spray bleach, the truth is that these methods often only spread the mold to other areas of the home. What’s worse, AC and heating systems can spread the spores throughout the home through the air.

Avoid trying to remove the mold yourself. We understand that you can Google search “How to kill mold” and find hundreds of ways to do that, but those methods are usually for surface area mold, NOT for water damaged area mold.

Can Mold Dry Up And Die?

No. Even if there’s no moisture, the mold will stay inactive within the walls, floors, and any other area where it’s begun to grow. As soon as it gets access to any moisture, it will begin to grow again. Mold will not go away unless you deliberately have it removed.

How Do you Prevent Mold from Water Damage?

One big step that you can take to prevent mold from growing until help arrive is simply assessing and mitigating the damage as quickly as possible. Mitigating the loss is an insurance term in most policies that means you are responsible to do everything in your power to contain the damage.

Steps to Take to Prevent Mold and Further Water Damage

When you are dealing with water damage and a potential mold problem, there are a few definitive do’s and don’ts to implement as you’re waiting for help to arrive.

• Turn the water off in your home, especially if your water damage is coming from a source within your home.
• Be sure to turn off all Air Conditioning units and heating systems. You should keep your home at a moderate temperature if possible, but avoid use of the central HVAC system. Excess coolness or heat can complicate the drying process.
• Turn off any fans in the house, whether they’re ceiling fans, box fans, or free standing ones. Using your fans to dry out water can often spread any mold spores throughout the house.
• Pick up any personal items from the floor that would add to your loss.
• Try to either move furniture out of the wet area or lift it up and put something under the legs such as a block of wood that will keep it out of the water.

Leave everything the way it is and don’t start throwing away ruined possessions until after someone has looked at the damage. Often professional cleaners can save possessions that otherwise might be unsalvageable. If possible, take photos to document all your damage. 

Here’s How to Get Professional Help to Prevent Mold Growth

As a homeowner who’s ready to get back to your normal life as quickly as possible, the easiest way to do this is give us a call at
1-717-665-1270. Your phone call with be answered 24 hours a day, 7 days a week by a live person on the other end of the line.

Our IICRC certified technicians will bring in specialized equipment, make sure your area is clean and dried properly, and can even help you repair damages inflicted such as replacing drywall and minor or large structural repairs.

Prevent mold and further damage by getting help as soon as disaster strikes!

WE'RE HERE TO HELP by David Brossman

10/25/2021 (Permalink)

We're always here and happy to help!

When things get wet, dampness stays, and MOLD starts to grow.

When the fire company visits, it's not a social call; the SOOT and grime are black on every wall.

When you come home from work, open the door, and find the water flowing across the floor.

One look around, you think, "all is lost."

You worry that replacing it will come at a cost.

You need help from someone in the know, so call David Brossman at your local SERVPRO!

With five trucks, twenty employees, and equipment galore, they will dry it, clean it, and do all to restore!

If asbestos is found, they will take care of that, too! 

Making things right is what they do!

The walls will be clean, the mold will disappear, your home will be dry, and it will be, “Like it never even happened!”

~ David Brossman, Business Development Manager

Why Duct Cleaning Is Important

10/6/2021 (Permalink)

Don't let your dryer ducts become a fire hazard! Call to schedule services today.

When you want to reduce the risk of fire in your commercial or residential building, cleaning out dryer ducts can be an important step. SERVPRO of Western Lancaster County can not only help you clean out your building’s dryer ducts but also lend a hand in fire restoration should you need it. Learn more about the importance of duct cleaning below.

If you realize your dryer ducts need cleaning, contact your local SERVPRO team today.

WHAT ARE THE RISKS?

In the hustle and bustle of everyday life, it can be easy to forget small details regarding proper maintenance and cleaning in your home or business. We surveyed local home and business owners to learn about maintenance that lends to get overlooked or pushed off.

After months of talking to local home and business owners, we’ve realized that many people forget a VERY important appliance that needs regular service: DRYER DUCTS. Dryer ducts are essential to the proper functioning of your dryer. A clean dryer duct improves energy efficiency and helps you quickly complete important tasks around your home or business.

Many people have shared that their ducts had become so clogged they thought their dryers had broken. There is a greater risk than thinking your dryer may be broken—a fire. Fires can take a long time to recover from without the right help. SERVPRO of Western Lancaster County can help you restore fire damage, “Like it never even happened.”

HOW TO PREVENT DRYER DUCT FIRES

Most homes need to have their ducts cleaned annually or semi-annually, depending on the dryer usage. Spring and fall are excellent times to get your dryer ducts cleaned. Whenever you adjust your clocks backward or forward, it means it’s time to get your dryer ducts cleaned!

Don't let your dryer ducts become a fire hazard! Call to schedule services today.

AN EXAMPLE OF THE RISK

The photo you see on this page was taken at a local apartment complex after a dryer duct cleaning. The previous owners had neglected this important cleaning for years, making the building at high risk for fire.

Furthermore, this issue caused them to go through dryers more often than necessary. These additional drying cycles also wasted energy as tenants ran dryer cycle times of over four hours per load! That’s a lot of extra energy and money in electric bills!

While there, our crew of trained professionals pulled and vacuumed out over 3 to 5 cubic feet of compacted dryer lint from each dryer duct! That’s the size of a large suitcase or two.

New management is much more diligent about necessary dryer duct cleanings, reducing fire risk, and keeping energy costs lower since fewer dryer cycles are needed.

SCHEDULE OUR DUCT CLEANING SERVICES TODAY

If your home or business needs duct cleaning services, call the professionals at SERVPRO of Western Lancaster County at 717-665-1270! We’ll clean your dryer ducts, help you keep your commercial or residential property working as intended, and reduce fire risk. Contact us today.

SERVPRO Technicians Assist in Residential Fire Rebuild

10/5/2021 (Permalink)

Front of home was burnt in a fire. SERVPRO of Western Lancaster removed damage and rebuilt the structure.

A customer had an unfortunate experience with a house fire destroying their home. SERVPRO of Western Lancaster County was called to mitigate the fire damage and rebuild the property, "Like it never even happened."

Smoke and soot are invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

We are proud to have 24-hour emergency services, so we can be there when you need us. We’re part of your community and want to see our community members get back on their feet after a fire.

Different Types of Smoke

There are two different types of smoke—wet and dry. As a result, there are different types of soot residue after a fire. Below, we’ve covered some common types of smoke and fire residue:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises, therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Before restoration begins, SERVPRO of East York will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation differs, each requires a unique solution tailored to the specific conditions. SERVPRO of Western Lancaster County has the equipment, expertise, and experience to restore your fire and smoke damage. 

We will also treat your family with empathy and respect and your property with care. When we're finished, the damage will be gone, “Like it never even happened.” Contact us to begin restoring your home today.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 717-665-1270

Responding to Water Damage

10/4/2021 (Permalink)

The professionals at SERVPRO of Western Lancaster are prepared for any sized water loss your home or business may encounter!

The professionals at SERVPRO of Western Lancaster are prepared for any sized water loss your home or business may encounter!

WATER DAMAGE:

Water damage can happen anywhere, but some areas and types of damage occur more often than others. When problems go beyond simple cleanup and sanitation, your cleaning personnel or company may be ill-equipped to handle the consequences of significant water damage. SERVPRO of Western Lancaster provides fast and efficient services, ensuring all affected areas are clean, undamaged, and pleasant-smelling after a water loss.

COMMON WATER LOSS CAUSES:

Plumbing Overflow

Plumbing overflow in a sink, tub, or toilet, is a common issue that requires a call to SERVPRO of Western Lancaster County.

In commercial settings like hotels, determining when, where, and why water damage has occurred can sometimes be challenging. It can take a few days even to catch this water damage in the first place. When we arrive, our team of professionals will draft a detailed assessment of the situation and can provide an estimate of our projected work times and costs.

Water Line Leaks and Breaks

Water lines run through the buildings risk leaking or bursting, especially if the lines are older.

Be sure to call SERVPRO of Western Lancaster as soon as you suspect that a water line may have ruptured. The speed of our response may be critical in preventing further damage.

Ensure that pipes receive semi-regular maintenance and checkups to avoid most water line problems in your home or business.

Open Windows

Sometimes, we want a bit of fresh air, so we open a window. Water damage can occur quickly if you forget to close the window before a storm rolls through your area.

Rain pouring into your structure through an open window can cause significant damage to furniture, walls, and flooring. Calling your local SERVPRO team can help you quickly prevent most of the damage and begin the restoration process.

WHAT OUR TECHNICIANS WILL DO:

SERVPRO technicians have a seven-step process to estimate the damage and restore your home and business. It all starts with assessing the damage and determining if the site is safe to enter.

From that point, we will:

• Determine the extent of the moisture content in affected areas
• Move furniture that may hinder drying results 
• Extract water
• Remove drywall and flooring (if necessary) 
• Start the drying process with air movers and dehumidifiers 

Once the restoration process is complete, we will perform a walk-through with business owners or homeowners to show what we’ve done and guarantee customer satisfaction.

WHO TO CALL:

At SERVPRO of Western Lancaster County, no job is too big or too small for our team of certified and highly trained experts. If water damage occurs in your residential home or commercial property, call the professionals at SERVPRO of Western Lancaster at 717-665-1270.

It is important to call as soon as possible because water damage that professionals have not mitigated can quickly become a breeding ground for mold or further damage. We have a 24/7 response team that can immediately begin the water damage restoration process. Contact us today.

Fire Tips and Safety

8/5/2021 (Permalink)

This is some of the customers contents after SERVPRO of West Lancaster was called on to mitigate and restore a shed after a fire.

Understand Fears

Fires are scary for anyone, especially a young child. It's completely normal for a child to worry that the fire will return, that their home won't go back to its normal (pre-fire) state or that another similar disaster will happen.

While it's tempting to shut down your child's fears with simple statements, you need to listen before speaking. Ask your child what they're afraid of and why they're scared. Help them to dig deep, and ask open-ended questions about why they think fires start and what they can do to prevent one.

Younger children won't always have the language skills to completely express what they're feeling inside. This can lead to tantrums or out-of-character behaviors. You can help your child to express their feelings (and help yourself to understand their feelings) in a nonverbal way, such as painting or drawing.

Provide the Facts

Along with the emotional or psychological trauma the fire itself causes comes fear of the unknown. Your child may wonder what will happen now. If your house sustained serious damage, your child’s questions may include wondering whether your family can move back in, whether your child's room will return to normal, or whether they'll have their favorite toys to play with.

As you create a recovery and restoration plan, fill your child in on the facts. Provide them with the steps you're taking to salvage the house and any belongings. It's likely that you'll already have a restoration timeline in place prior to talking to your child. Draw out the timeline for them and give them a concrete look at when they can expect to return home.

Find Temporary Housing

Depending on the extent of the damage, your child may clearly see that they can’t return home immediately. Stop fears before they start by reassuring your child the family has a safe place to stay. Book a hotel room, ask family if you can stay with them, or find a friend's house to live in temporarily.

Call a Restoration Professional

What do you need to create a restoration or recovery timeline? You need a professional contractor who can get the job done efficiently and effectively. Cleaning smoke and fire damage isn't a job for a novice. Not only does your home need to look like it did before the fire, but you also need to make sure that it's structurally and physically safe.

A restoration contractor can remove odors, stains, and other evidence of the fire. Eliminating these clear reminders of the disaster can reduce the lingering impact that memories of the fire may have on your child. Beyond that, it can help them get back to their life in an environment that looks almost like it did before.

Remediate Mold

The fire isn't the only potential cause of home damage. Extinguishing the flames may have left your home a charred, damp mess. If you have wet furniture, carpeting, or other home items, the restoration professional can also check for mold growth.

Locating and remediating the mold is a job for a professional restoration contractor. The expert can remove any growth, take steps to prevent future growth, and leave your home a cleaner place.

Do you need professional help restoring your home following a fire? Contact SERVPRO of Western Lancaster County for more information.

Storm Precautions

8/3/2021 (Permalink)

This is an example of water damage from heavy rains that was caused by an issue in the customer's structure that was not previously taken care of.

Storms are not just a seasonal occurrence, they can take place at anytime and can at times be very unpredictable. Precautionary measures can help limit the amount of storm damages to your home or business. 

Precautionary measures: 

• Be aware of your communities severe weather warnings to better be able to prepare yourself and your home or business. 
• Avoid using electric appliances.
• Always follow warnings about flooded roadways. 
• Avoid activities that involve using water, such as, showering, bathing, and washing dishes if possible. During a storm, lightening can travel through plumbing systems.
• Keep up with the structure of your home or business to avoid excessive water or wind damage from a storm.

It is better to prevent as much damage as possible.

SERVPRO professionals of Western Lancaster are trained and certified in an assortment of services that help people recover and restore any property damage. 

Call us anytime with our 24/7 service provider at (717)-665-1270

Preventing Commercial Water Damage

7/30/2021 (Permalink)

This is an example of water damage that a commercial property had an issue with . SERVPRO of Western Lancaster was called on to restore the area.

Water damage in your commercial building can have many negative consequences to your business. Depending on the severity, water damage can reduce your everyday workflow and productivity. It can also affect the health and life style of your employees, customers, and/or residents. It is important that you first identify the cause of the water damage to stop it at the source, then you must dry out the area in order to be able to begin the restoration process. Some causes of water damage in your commercial building are clogged sewers and a faulty building foundation.

Clogged Drains/sewers:

A backed up drain and clogged sewers can be the start of water damage. The backed up water in these clogged drains and sewers contains harmful bacteria. It is important to clean these drains periodically, to avoid potential water damage.

Faulty Building Foundation:

A defective building foundation can be a result of many things. Leaking pipes and roofs are mainly caused by storm damage and can lead to water damage overtime if not taken care of right away. This water damage could lead to the growth of mold, which can then affect residents, customers, and employees quality of life. Keeping up on duct cleaning is also important for your commercial building because backed up air ducts can also lead to leaks and water damage.

Water damage in your commercial property is a problem that should not be ignored. Fortunately for you SERVPRO of Western Lancaster has trained professionals that are capable of completing any job you may need in a fast, efficient way. 

Call us at SERVPRO of Western Lancaster anytime with our 24/7 service provider at (717)-665-1270

SERVPRO Professionals Are Always Ready To Help!

7/29/2021 (Permalink)

SERVPRO professionals undergoing training and certifications to be able to better meet their communities needs.

By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Beyond fire, water, and mold mitigation and restoration services, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills, always adhering to the cleaning and decontamination standards set forth by the Centers for Disease Control and Prevention and local authorities. 

Certified: SERVPRO Cleaned – Program

The program is grounded in our unique 3 C’s: Consult, Clean, and Certify.

Consult

Not all businesses are the same, which is why SERVPRO professionals understand that each business will need to create a custom cleaning program to meet their specific needs. SERVPRO has worked in a wide variety of industries, with businesses ranging from start-ups to global organizations. The business’s specific program will be developed based on a range of factors including business type, size of space, amount of high frequency touch points, foot traffic, and congestion points. As a result, they’ll know that Certified: SERVPRO Cleaned is not just the industry-leading standard in clean, they’ll know that the clean they receive is customized to their unique needs.

Clean

Based on the specific needs of their business, properties will undergo a thorough, expert cleaning. Combining our proprietary training, cleaning solutions, and processes creates a solution that will provide their business, employees, and customers the peace of mind that they are Certified: SERVPRO Cleaned. SERVPRO professionals have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform.

SERVPRO professionals are trained to perform proactive or emergency responsive cleanups that involves facility or structure cleaning and disinfection. In the event of a suspected or confirmed COVID-19 event, a SERVPRO professional will be there ready to safely and thoroughly clean, sanitize, and disinfect the facility to ensure they get back to business as quickly as possible.

Certify

We’re going to extend our credibility as the premier biohazard cleaning company in the country to their business—to give assurance to their employees and customers that only SERVPRO can deliver. Once their business location has been Certified: SERVPRO Cleaned, they will gain access to propriety signage, digital emblems, and other collateral that communicates that they’ve selected the highest standard of cleaning available to protect their employees and customers. And because we add the date to that proprietary stamp of clean, their guests will know that their location is being cleaned regularly at this standard

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help! Call SERVPRO of Western Lancaster today at 717-665-1270.

Tips For Your Commercial Property

7/27/2021 (Permalink)

First impressions can be a make or break for a business, which makes a well maintained building very important. Visitors will first notice the exterior of the business, but the interior is equally as important to keep up on. A clean, well put together establishment can form a sense of comfortability in your employees, residents, or potential customers. A clean environment can make your potential customers and residents feel more welcomed, and if they feel welcomed you are more than likely to gain their business. SERVPRO of Western Lancaster is here to give you the information or assistance you may need!

Commercial Cleaning Tips

1) Change air ducts and filters

• Dirty air ducts and filters can have unhealthy consequences for residents or customers due to dirt, dust, pollen, and mildew buildup. This can also be more expensive because a dirty air filter will need to work harder in order to keep up, which means it will need to use more power.

2) Cleaning floors/carpets on a schedule

• Carpets can act as filters and can attract allergens, dust, and dirt.
• Carpets/floors should be cleaned on a schedule depending on how much foot traffic they have through out that time period.

3) Keep the exterior of the building tidy

• Sweeping walkways of any debris can decrease the amount of dust, dirt, and/or allergens from being tracked inside. 
• A periodic pressure washing of the building can remove any dirt or mildew that has been collected on the surface.

4) Disinfect areas frequently

• Disinfecting your business is an important aspect due to the increase in concerns for COVID-19. To keep employees, residents and customers feeling safe and comfortable, disinfecting is crucial.

5) Keep up on the structure of your business

• Storms, pests and even everyday activities can cause wear and tear on the structure of a building, whether it be from water damage, wind damage, or even termites. 
• Wear and tear on the structure can have many negative effects such as mold growth.  

Our professionals at SERVPRO of Western Lancaster are highly trained and experiences in all of these areas. We can guide you through any situation or we can simply do it for you. Our priority is to make customers feel comfortable and reassure you that we will meet any of your business' needs. 

Call us at SERVPRO of Western Lancaster anytime, with any needs or concerns you may have at (717)-665-1270

Water Remediation and Restoration

7/23/2021 (Permalink)

An example of a water damaged bathroom that went untreated, which lead to the growth of mold. SERVPRO professionals were called to restore damages.

WATER DAMAGE:

Water damage can happen anywhere, but some areas and types of damage occur far more often than others. When problems go beyond simple cleanup and sanitation, your cleaning personnel or company may be ill-equipped to handle the consequences of significant water damage. SERVPRO of Western Lancaster specializes in providing fast and efficient services, ensuring all affected areas are clean, undamaged, and pleasant-smelling after a water loss.

COMMON WATER LOSS CAUSES:

Plumbing Overflow -

A common reason for us to be called to a site for water damage is when a sink, toilet, or bathtub overflows. In commercial settings, like hotels, determining when, where, and why water damage has occurred can sometimes be difficult. At times, it may be days or more before you discover a water loss, and water can begin to leak elsewhere, causing further damages. Our team of professionals will draft a detailed assessment of the situation, and can provide an estimate of our projected work times and costs.

Water Line Leaks and Breaks -

With water lines running throughout the building, it may not be uncommon for them to leak or burst, especially if they are older. Be sure to call SERVPRO of Western Lancaster as soon as you suspect that a water line may have been ruptured. The speed of our response may be critical in preventing further damages. To avoid most water line problems in your home or business, make sure that pipes receive semi-regular maintenance and checkups.

Open Windows -

Sometimes we want a bit of fresh air, so we open a window. If you forget to close the window before a storm rolls through your area, water damage can occur quickly. Rain pouring into your structure through an open window can cause significant damage to furniture, walls, and flooring, but most of the worst effects can be prevented through a quick call to SERVPRO.

WHAT OUR TECHNICIANS WILL DO:

• Assess damages and determine if site is safe
• Determine the extent of the moisture content in affected areas
• Move furniture that may hinder drying results 
• Extract water
• Remove drywall and flooring (if necessary) 
• Start the drying process with air movers and dehumidifiers 
• Ensure rooms are completely dry and conduct a walk through with home/business owners, to guarantee customer satisfaction

WHO TO CALL:

At SERVPRO of Western Lancaster County, no job is too big or too small for our Team of certified and highly trained experts. If water damage occurs in your residential home or commercial property, call the professionals at SERVPRO of Western Lancaster at 717-665-1270. It is important to call as soon as possible because water damage that has not been mitigated by professionals, can quickly become a breeding ground for mold or further damages.

Restoring your storm damage

7/22/2021 (Permalink)

An example of a leaking roof caused by storm damage that our SERVPRO employees were called on to restore.

Natural disasters have been on the rise lately due to an increase in human activity that has promoted climate change. Storm damage is the number one result of these natural disasters, such as, hurricanes, tornadoes, and even heavy rains and flooding. We understand that these disasters can catch you off guard and be an immense inconvenience, which is why our team at SERVPRO of West Lancaster are ready to get you through this experience at any time. 

Structural damage after these disasters can lead to more problems in your home or business if not treated right away. Our professionals at SERVPRO of West Lancaster are trained in all aspects and are able to restore any roof and structural damages, fix any leaks, and extract any water to limit damages and loss to your home or business. 

We're here to help 24/7 with our emergency service provider! Contact us anytime at (717)-665-1270

Fire damage? Don't Fret, We're Here to Help!

7/16/2021 (Permalink)

Results of a fire in a customer home. SERVPRO staff were there quickly to restore the damages.

Fire and smoke damage can be devastating to ones personal property and structures. Here at SERVPRO of Western Lancaster we understand that quick action is necessary to limit the damage done to your property and belongings. 

After a fire, the structure of the home or business must be thoroughly examined to make sure it is safe to begin the clean up and restoration process.

Different types of smoke: 

Wet smoke- Rubber and/or plastic

-Low heat, sticky, and has a pungent odor. Smoke webs are also more difficult to clean.

Dry smoke- Wood and/or paper

-extremely fast burning, high temperatures. Heat rises causing smoke to rise.

With each fire being different, SERVPRO professionals at Western Lancaster know that each situation requires a specific solution for those conditions. With our experience and expertise we will restore your fire and smoke damages like they never even happened.

Contact SERVPRO of Western Lancaster today at (717)-665-1270

We're Ready For Any Disaster Life May Throw At You!

7/15/2021 (Permalink)

SERVPRO employee ready to meet any cleanup and restoration needs the community may have.

Our Mission

Restoring residential and commercial properties is SERVPRO of Western Lancaster's number one priority. As a customer, we believe it is important to you that we are fast acting and will give you the reassurance you need in knowing that the tasks will be done correctly in order to reduce damage to your business or home.

SERVPRO is a name you can depend on. The professionals at SERVPRO of Western Lancaster understand your crisis and how to get you though it, and are also always working toward continuing their education and experience to be able to better meet your needs as well as the rest of the community. 

Training & Certifications

Our employees go though effective training to meet llCRC standards in fire and water clean up and restoration. Our technicians are certified and trained in mold remediation, fire and smoke restoration, asbestos handling, water damage and restoration and even crime and trauma scene bio-hazard recovery. 

SERVPRO of Western Lancaster is ready to assist you in your crisis with our 24/7 emergency service provider. Contact us at (717) 665-1270

Don't let a storm get the best of you.

7/13/2021 (Permalink)

SERVPRO employee repairing damage on a customer's roof caused by a storm.

No matter how properly built a home or business is, storms and inclement weather can cause substantial wear and tear on a structure overtime. There is never a convenient time for hurricanes, tornadoes, heavy rains, and snow storms to occur, so it is extremely important that you are prepared and know how to handle these situations when they arise.

Storm Preparedness:

• Get inside a safe location until the storm passes.
• Secure any outdoor objects or furniture that you believe may blow away or cause damage. 
• Shut windows and secure doors.
• Unplug electronics and equipment if you expect flooding to occur.
• Store important documents and/or valuables in a dry, weather resistant location.
• Call SERVPRO of Western Lancaster to assist you with repairing any damage the storm may have caused to your home or business. Like it never even happened.

Storm damage you can expect:

• Flooding from heavy rains or run-off
• Wind damage
• Water damage 

Storms and natural disasters can happen at any time of the day which is why we are proud to say that SERVPRO of Western Lancaster has trained professionals that offer 24 hour emergency services 7 days a week and can help you with any sized disaster. Call today at (717)-665-1270

Why SERVPRO is the option for you!

7/9/2021 (Permalink)

SERVPRO employees eager to help a customer.

If you're asking yourself, "Why SERVPRO?", the answer is simply that once you give us a call our number one priority becomes aiding and assisting you through your crisis. 

About SERVPRO of Western Lancaster

SERVPRO of Western Lancaster specializes in the clean up and restoration of commercial and residential properties after a natural disaster, fire, or any other uncontrollable situation that may cause damage to your home and/or place of business. Our team of organized and passionate employees undergo training in property damage restoration to efficiently and effectively serve our community and meet your needs.

24/7 Service Provider

SERVPRO of Western Lancaster is always on stand by and ready to help any hour of the day, any day of the week. You can contact us today at (717)-665-1270. 

We're faster than any sized disaster!

Extract-ly What You Need

7/8/2021 (Permalink)

SERVPRO employee preforming a water extraction from a customer's home.

Causes & Consequences of Water Damage 

Incidents that often cause water damage in your home or business are:

• Leaky or burst pipes
• Natural disasters
• Structural damage of the home.

Water damage in your home or business should be handled as soon as possible to avoid additional damage to more areas. If there is standing water, and the first thing you will want to do is extract! Failing to extract water and fixing the damages can lead to growth of bacteria and mold spores around the affected parts of your structure. This may also invite insects and pests into your home or place of business. Because it is important to act quickly, SERVPRO of Western Lancaster is always Here to Help and assist you in regaining control of these pesky situations!

Water Extraction Procedure

It is necessary that all water is removed before we can properly mitigate and dry affected areas. Extraction is key because water must be removed, and the area must be completely dried before we are able to repair the damage and restore your belongings. When you're in a pinch call SERVPRO of Western Lancaster; our water extractors go above and beyond typical extraction devices such as household wet/dry vacuums.

We're Here to Help!

For fast and effective services, contact SERVPRO of Western Lancaster at (717)-665-1270. SERVPRO of Western Lancaster is faster to any size disaster and is a 24/7 emergency service provider. At SERVPRO of Western Lancaster, we are always Here to Help!

Water Damage and Associated Risks

3/4/2021 (Permalink)

Treat water damage quickly to prevent further damage!

Throughout the United States, majority of homes are vulnerable to the possibility of water damage. Water damage can be caused by broken pipes, flooding, roof leaks, etc. Though water damage is common, most homeowners do not realize that just one inch of standing water in a home can cost thousands of dollars. Beyond what homeowners can see, they need to be mindful of additional water/moisture related threats such as mold or even termites! Though not talked about often in water restoration, termites are a problem that most homeowners don’t even consider when discovering a water loss. 

ACT QUICKLY!

Because wood is a highly porous material that rapidly absorbs and retains moisture, it is important to act quickly when you discover water damage. If not treated and managed in a timely manner, homeowners may face additional damage in the form of mold, mildew, or wood rot! Not only are these issues unsightly, but mold and mildew can affect your safety and cause health effects!

DID YOU SAY TERMITES?

Another issue with water damage is that it can attract termites. Yes, termites! These little pests prefer living in water-damaged wood as they need to be surrounded by moisture. Typically, termites live underground in cool, damp environments. Naturally, water-damaged wood makes a excellent replacement home for these little critters. Termites silently destroy homes, eating away at wooden infrastructure from the inside out. As they are so quiet, most homeowners have no knowledge that termites are present until they have caused tens of thousands of dollars of damage to the house!

Never fear, there are a few ways that you can identify the presence of termites in your home!

1. Check the caulking around your shower/bathtub to see if there is any exposed damp wood. If the wood is marked it could mean that you have termites in your home.
2. Check any wooden frames around the areas that were affected by water. Again, if there are markings, you may have termites.
3. Check any areas that wood was affected by water and look for bite marks (little holes throughout the wood)
4. Call a professional exterminator to assess the area.

THE TAKEAWAY

Water damage can cause a lot of problems in the home, even if it is only a small amount of water. For this reason, it is important to make sure that any damp wood in your home is properly dried out if you experience any water loss. This will reduce your likelihood of mold growth and termite infestation. If you have experienced water damage, call SERVPRO of Western Lancaster County at 717-665-1270! We are water restoration professionals that are faster to any size disaster!

Our Year dedicated to Community and Employees

12/23/2020 (Permalink)

In the midst of a 24 x 7 schedule we took some time to give Thanks this year

In a year so fraught with stress and uncertainty we at SERVPRO of Western Lancaster have tried to give back in a few ways.

To our community:

We have donated to several local non profits as well as local businesses that are struggling with financial stress and their ability to provide essential services to the most vulnerable at this time. We have seen a lot of turmoil and tragedy and through it all we have tried to pay it forward. As we look back at our year, we are grateful for life and the ability to help others in need while managing our own family pressures.

To our Employees:

We have been able to provide much needed levity for the men and women who are on standby 24 x 7 for our customer needs. Many times they are not appreciated and have always kept a stiff upper lip and continued to deliver. We celebrated Thanksgiving with in our newly constructed training room and had a few team building games that helped us bond and appreciate life, family and work.

Repairing Water-Damaged Drywall

12/23/2020 (Permalink)

Repairing mild to moderate create water damage can be cumbersome. Contact SERVPRO of Western Lancaster County if you experience any drywall damage.

Whether it's from leaky plumbing, a storm event, or a window being left open, there is always a chance that your walls could be subject to water damage. While large scale water damage should be left to a professional for restoration, you may choose to tackle small sections of damaged drywall on your own. The SERVPRO of Western Lancaster County team of professionals utilize a 4-Step Method for repairing water damaged drywall. Below, we highlight each step of the four-step method we use so you can easily repair or replace water damaged drywall. If you're even unsure of how to proceed, SERVPRO of Western Lancaster County is Here to Help!

STEP 1: Find and Repair the Leak

There’s no point in repairing a water damaged wall if you haven't removed the source of the damage first. Finding the leak that caused damage can sometimes be difficult, but you can use clues from the damage to get a better idea as to where the water is coming from:  

• If the damage appears to run downward from the top of the wall, and also affects the ceiling, a roof leak is likely a good contender for being the cause of loss. PRO TIP: You can spray your roof with a garden hose and watch for dripping in your attic to detect roof leaks.
• Water damage that is directly in the center of the wall is often an indicator that a broken pipe behind the wall is your cause of loss. PRO TIP: High-pressure leaks in pipes behind walls may make an audible hiss if you hold your ear to the wall.

With some investigating and basic plumbing knowledge, you may be able to find and repair and leak on your own. If you doubt your abilities in the slightest, contact a professional for guidance. 

STEP 2: Replace Saturated Drywall

Drywall is a highly porous material, therefore the longer it is exposed to water, the more water it will absorb. This water absorption will eventually cause your drywall to become soft and spongy. After a certain point,  your drywall may eventually start to sag inward. Unfortunately, drywall that has been saturated to this extent cannot be salvaged, and you will need to remove and replace the damaged section of wall or ceiling.

• Use a stud finder to locate the studs behind the damaged section of drywall.
• Once you have located the stud, cut straight lines around the damage using a level and a drywall knife.
• When you remove the damaged drywall, check the insulation behind it. If the insulation is saturated, you will likely need to remove and replace the insulation before putting in new drywall.
• Cut a new piece of drywall to the same size of the hole. Line up your new piece of drywall and screw it into the studs.
• Cover the seams with joint compound and tape, and then sand and paint the drywall.

STEP 3: Scrub Away Mold

In addition to soaking up moisture, the pores in drywall can make excellent places for mold spores to hide and develop. If parts of your drywall are still structurally sound but are beginning to foster mold, you can kill the mold by scrubbing the walls with detergent, diluted bleach, or a commercial mold remover. PRO-TIP: Do NOT mix chemical products together. Always read the labels and use as directed!

• Always wear gloves and a dust mask when handling mold.
• Ensure that there is proper ventilation in the room you are working in. Ventilation and the appropriate Personal Protective Equipment (PPE) will help protect you from spores that may be released while scrubbing.
• Spray the affected area of the wall with the solution you are using to clean.
• Scrub the wall with a soft bristle cleaning brush or abrasive sponge. PRO TIP: Scrubbing can still be effective if the wall is unpainted, but in severe cases you may need to replace the mold-covered section.

STEP 4: Cover Water Stains

Next, you will want to cover any light water stains on the remaining sections of drywall, that weren't significantly damaged.

• First, you will want to scrub the affected area with a damp cloth, or sand it to remove paint, dirt, and debris.
• Then, spray the area with a shellac or oil-based primer, that is formulated for blocking stains.
• After the primer has dried, you can simply paint over the area with interior paint. 

When in doubt, leave it to the pros!

Repairing mild to moderate water damage on drywall is not too difficult if you know the process. If you are faced with severe water damage, or are unable to locate the source of the leak, contact SERVPRO of Western Lancaster County at 717-665-1270! Calling SERVPRO of Western Lancaster County gives you the opportunity to work with an experienced water damage restoration professional who can restore your walls to like-new condition.

Six Signs that Water Damage May Be Affecting Your Home

10/16/2020 (Permalink)

Call the professionals to help with your water damage mitigation!

Water damage may be fairly simple to spot if you are a hands-on homeowner that fixes and repairs issues as they arise. The problem with water damage to foundations is that you can't see the damage that is occurring, therefore it can easily be overlooked.

Nevertheless, the key to minimizing the extent of the damage is always to identify and address it as soon as possible.

How are you supposed to repair the issue if you don’t know that there is water damage in the first place?

Luckily for you, SERVPRO of Western Lancaster County is here to help you identify whether or not your structure is being impacted by water damage. Below, there are six (6) signs and symptoms to keep your eyes on:

Symptom One: Water Below Ground

If you are routinely dealing with standing water in your basement, you are likely  getting a little stressed out. As a consolation, however, it does mean that you can be reasonably sure of a foundation problem. Standing water only accumulates and sits in a basement if drainage systems are not functioning properly.

Symptom Two: Overly Damp Soil

If you speculate that there could be an issue with moisture, take a look at the soil around the foundations of the property. If it is unusually wet (even after days without rain), there is a good chance that groundwater is seeping into the foundation.

Symptom Three: Water in the Crawlspace

Standing water or condensation and moisture building up within a crawlspace is a pretty good sign that something is wrong with the foundation, circulation of air, lack of adequate insulation, or burst pipe. If it is too damp in this area, the quality of the air in your house can decline, and it may give off a musty odor.

Symptom Four: Sagging and Bowing Floors

A lot of homeowners walk up and down uneven floors for years before they spot a problem. You can test the level of your own with nothing more than a small rubber ball. Unless you know of a reason the foundation is or could be unlevel and not caused by water damage, imbalances should be checked out immediately. They can indicate soil erosion due to water.

Symptom Five: Slimy Patches Outside

When the water from rains and storms is draining away from the property in a secure and efficient manner, it never spends enough time close to the building to have a lasting impact. On the other hand, if groundwater is pooling, you may be able to spot slimy and moldy patches on the outer walls of your home.

Symptom Six: Mal-functioning Doorframes or windows

This might sound like a surprising sign, but if your doorframes used to open and close correctly, but have recently started to stick, the problem could be moisture related. It may be a sign that the doorframes have begun to warp, from excessive water absorption.

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Call SERVPRO of Western Lancaster County for any unwanted water damaging situations that may occur on your property. We are experts in water removal, cleanup, and water damage restoration. We will recondition your home "Like it never even happened."

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We’re Highly Trained Water Damage Specialists

As leaders in the water damage industry, SERVPRO of Western Lancaster County has advanced expertise and training, not to mention a tremendous amount of hands-on experience. Call us 24/7 for help at (717) 665-1270

Autumn Fire Safety Tips

10/7/2020 (Permalink)

SERVPRO of Western Lancaster believes fall is more fun when everyone is safe!

As the temperatures get cooler and leaves begin to change color and drop, it is important to refresh your memory on fall fire safety tips. With proper precautions and fire safety awareness, you can enjoy that crisp autumn weather, while avoiding some of the dangers that come with the season. SERVPRO® of Western Lancaster is Here to Help™ prepare you and your family:

Safety Tip 1 – Check Your Smoke Detector Batteries

• It is best practice to change the batteries in your smoke and carbon monoxide detectors every Autumn and Spring, when you set your clocks forward/backward. It is also a good idea to make sure your household has at least one ABC fire extinguisher, and that it is properly charged and inspected each year.

Safety Tip 2 – Be Cautious When Heating Your Home

1. Central Heating

• Before using your central heating system each year, ensure that the system has been cleaned, inspected, and serviced by a certified HVAC technician.

2. Space Heaters

• Ensure that space heaters have at least three feet of empty space around them.
• NEVER place clothing, or any other objects, on a space heater to dry.
• Do NOT place space heaters near furniture, curtains, of blankets.
• ALWAYS turn space heaters off when you leave your house or go to bed.
• Avoid storing any combustible items near heaters.

3. Fireplace Safety Tips

• Have a professional inspect your chimney and fireplace each year.
• Have a professional clean out your chimney every fall.
• If needed, repair any cracks in fireplaces.
• Use fireplace screens to keep sparks and fire debris inside the fireplace.
• NEVER use gasoline to start a fire in the fireplace.
• NEVER leave a fire unattended.
• Make sure that combustible materials are not stored within three feet of your fireplace.

Safety Tip 3 – Educate Your Family

• Establish a fire escape plan with your family that includes a designated meeting area outside the home.
• It is recommended that every bedroom is equipped with a smoke detector.
• Test smoke detectors on a monthly basis. Change batteries twice a year.
• Ensure everyone in your family knows how to use a fire extinguisher.
• Do not place lit candles where they can be reached by pets or children.
• NEVER leave burning candles unattended.
• Do not leave food unattended while cooking on the stove.

Safety Tip 4 – Practice Outdoor Fire Safety

• Clear your roof and gutters of debris.
• Learn the outdoor burning regulations in your area, and do not engage in illegal burning of leaves and other outdoor debris.
• Never leave a bonfire unattended.
• Always ensure that fires are put out before going to bed.

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SERVPRO® of Western Lancaster believes there is nothing more important than the safety of you and your family. Everyone in your home needs to know how to behave responsibly to reduce the likelihood of a fire in your household. If your family has experience fire or smoke damage, call our Team of professionals at 717-665-1270. We make the effort to restore your home “Like it never even happened,” as soon as possible.

The 6-Steps of Water Remediation

7/1/2020 (Permalink)

SERVPRO is faster to any size disaster!

6-Step Process for Water Remediation

A water leak can quickly cause a significant amount of damage to your residential or commercial property. This is especially true if the leak has gone undetected for a long period of time. If you have water damage, you need fast and dependable service to get the mess cleaned up! That's where SERVPRO comes in... Below is our 6-step process for water remediation:

Step 1 - Contact:
If you know the contact information for your local SERVPRO, contact them first! If you don't know which SERVPRO is closest, contact SERVPRO's corporate hotline; they connect you to a local franchise that can assist you in a timely manner. During the initial contact, our team gathers information about the type and extent of the damage that has occurred.

Step 2 - Assessment:
The SERVPRO of Western Lancaster County team arrives within four hours of the initial call. Once there, they assess the damage to the property. Water restoration specialists survey the building to determine what repairs need to be made.

Step 3 - Extraction:
Before any repairs can begin, all standing water and non-restorable materials must be removed. Our highly trained technicians use industrial pumps to extract water quickly. Then they remove drenched drywall, insulation, carpet, carpet padding, tiles, and other materials that cannot be salvaged.

Step 4 - Drying:
If the source of the water damage has been a problem for an extended period of time, it has probably made the affected area very moist or wet. Not only does every surface that remains have to be dried thoroughly, but the humidity levels in the air itself need to be returned to an acceptable level. We place commercial-grade dehumidifiers, air movers, and other drying equipment to dry the area. It is important that commercial-grade equipment be used because standard dehumidifiers and fans will likely not have the capacity to remove the correct amount of moisture.

Step 5 - Sanitizing:
Often, a leaking water sources does more than just cause water damage. The water it expels may become a breeding ground for bacteria and other microbes. Therefore, every inch of the affected area must be sanitized before rebuilding can begin. We use a safe anti-microbial spray to sanitize the area!

Step 6 - Restoration:
After everything is clean and dry, the mitigation and remediation side of the job is done! SERVPRO of Western Lancaster has an in-house Rebuild Team! Our Rebuild Technicians restore your property "Like it never even happened.”
Water damage requires professional intervention. Even if a leak floods a large area, you can count on the experts to restore your property. SERVPRO of Western Lancaster County is fast to any size disaster!

Contact:

If you have experienced water damage, contact the professionals at SERVPRO of Western Lancaster County! Our phone number is 717-665-1270! We are a 24/7 emergency service provider, and are here to help!

Celebrating at SERVPRO

6/5/2020 (Permalink)

Happy Birthday, Dame and Lisa!

Here at SERVPRO of Western Lancaster, we have an amazing team of professionals! This week we celebrated the birthdays of two of our youngest Production Technicians, Dame and Lisa. We think it is important to invest time with our employees to build professional relationships and boost morale. 

Dame has been a valued SERVPRO of Western Lancaster employee for just over one year. He is a dedicated technician that always goes above and beyond. Dame is hard worker and is known to be dependable.

Lisa has been with SERVPRO of Western Lancaster for just under one year. She specializes in content cleaning and fire restoration. Lisa is known for her positive attitude and amazing cupcakes!

When you choose to work at SERVPRO of Western Lancaster, you choose to work for a company that notices the little things. 

Happy birthday, Dame and Lisa! We hope you had a wonderful birthday celebration, and we look forward to celebrating next year!!!

Helpful Hand Washing Tips & Reminders

5/7/2020 (Permalink)

Hand washing helps prevent the unnecessary spread of germs

With the COVID-19 pandemic being at the front of most of our minds, SERVPRO of Western Lancaster thought this would be a good time for hand washing tips and reminders! The Centers for Disease Control (CDC) recommends a 5-step hand washing protocol: 

1. Wet

Turn on the tap and wet your hands with warm or cold water.

2. Lather

With the tap running, apply soap and lather by rubbing your hands together. Be sure to lather the backs of your hands, between your fingers, and under your fingernails.

3. Scrub

Scrub your hands for at least 20 seconds. An easy way to time this is by singing “Happy Birthday” twice.

4. Rinse

Rinse your hands under clean, running water.  We recommend facing your fingers toward the bottom of the sink. Leave water running.

5. Dry

Dry your hands by using a clean towel. Use the towel to turn the tap off when done.

When to Wash Your Hands:

• Before, during, and after preparing food
• Before and after eating food
• Before and after caring for someone who is sick
• Before and after treating a cut or wound
• After going to the grocery store
• After using the bathroom
• After pumping gas
• After sneezing, coughing, or blowing your nose
• After touching an animal, animal feed, or animal waste
• After touching garbage
• When your hands are visibly dirty

Helpful Tip: In most cases, if soap and water are not available, you can use an alcohol-based hand sanitizer. If your hands are visibly dirty please use soap and water.

- Your friendly neighborhood SERVPRO

We're Ready to Help After the Storm

4/22/2020 (Permalink)

SERVPRO of Western Lancaster is "Ready to Help" after the storm!

Approximately 98% of all National, presidential-declared disasters are weather-related, leading to approximately 650 deaths and nearly $15 billion in damage each year. Severe weather can occur at any time, anywhere. On average, Americans cope with severe weather in the following capacity each year:

• 10,000 Severe Thunderstorms
• 5,000 Floods or Flash Floods
• 1,300 Tornadoes
• 2 Land-falling Hurricanes

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Knowing the risks of severe weather, taking action, and setting a positive example are just a few steps you can take to be better prepared to save your life, while assisting in saving the lives of others:

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KNOWING THE RISKS: 

The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather can impact you, your business, and your family. We recommend checking the weather forecast regularly, obtaining a NOAA Weather Radio, and learning about Wireless Emergency Alerts in your area. Severe weather comes in many forms, and your shelter plan should include all types of local hazardous scenarios.

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TAKING ACTION: 

Before The Storm

• Develop a communication plan.
• Build or purchase an emergency supply kit.
• Unplug electronic equipment before the storm arrives.
• Secure outdoor objects that could blow away or cause damage.
• Get inside a building, home, or hard-top vehicle (not a convertible).
• Shut windows, close blinds and curtains, shutter windows (if able), and secure outside doors. 
• Store important documents and valuables in a safe, weather-resistant location.

During The Storm

• Use a battery-operated NOAA Weather Radio for updates from local officials.
• Avoid contact with electrical equipment or cords, including corded telephones.
• Unplug appliances and other electrical items. Power surges from lightning can cause serious damage.
• Avoid contact with plumbing and standing water. Water and bathroom fixtures can conduct electricity.
• Stay away from windows and doors.

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SETTING A POSITIVE EXAMPLE: Once you have taken action to prepare for severe weather, share your story with family members, co-workers, and friends on social media. Your preparedness efforts may inspire others to do the same.

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Contact SERVPRO of Western Lancaster County  at 717-665-1270 for more readiness tips and tools, or if you need restoration work done after a storm. The SERVPRO of Western Lancaster County team is "ready to help"!

Meaningful Work

4/14/2020 (Permalink)

Production Manager, Horace

At SERVPRO of Western Lancaster County, we take great pride in being a part of and building the local communities that surround us. Part of this process is taking care of our employees. Here at SERVPRO, we go to great lengths to show our employees appreciation through competitive pay, work incentives, and positive feedback. At our franchise, feedback goes both ways. We recently met with our employees to see why they enjoy working for SERVPRO.

The below questions were answered by our Production Manager, Horace:

1. What do you like about your job?

"I like helping people in need and meeting different people. Variety is the spice of life."

2. What do you think is important with our customer service & how do you implement it?

"It is important to increase customer knowledge in regards to their particular loss. By being thorough and detailed in presenting information, procedures, and policies, customers are not making 'blind' or uneducated decisions."

3. Why is out local community important to you?

"I like to consider my local community as my extended family. If my community prospers, so do I."

We Are Cleaning Experts

3/17/2020 (Permalink)

Our Team is Ready to Go!

SERVPRO is Here to Help!

During this unprecedented time, caused by the global pandemic of Coronavirus Disease 2019 (COVID-19), we would like to reminder our community that we are specialists in cleaning services, and that we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or office, according to protocols set forth by the Centers for Disease Control and Prevention (CDC). We have a skilled team and years of experience in dealing with biological contaminants, going beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to COVID-19. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or office needs cleaning or sanitization services, or you would like to know more about our service, call our team of experts today – SERVPRO of Western Lancaster & East York; 717-665-1270

What Ice Damage Can DO

1/23/2020 (Permalink)

Ice Scenario

Why YES, it is that time of year again when we will see snow! Snow is very pretty when it is falling from the sky, not so pretty when it is causing trouble in your home. Keep your home protected from winter disasters by taking some extra time to clear the snow and ice off your roof. Not clearing the ice and snow could possible cause ice dams. Ice dams are formed when the higher end of the rooftop temperature is above 32 degrees and the edge of the roofline is below 32 degrees. Snow from the heated part of the roof melts and flows down till it reaches the part of the roof below 32 degrees causing the water to freeze and form an ice dam. The water held back from the dam will back up and stay liquid. The trapped liquid will go under shingles finding cracks and flow into the attic; from there it could possible seep through the ceiling and into the interior walls. Sometimes you may have water coming through the ceiling. Sometimes the stagnant water that collects in the attic causes mold growth.

The best way to prevent this: clean your gutters when you’re installing your outdoor Christmas lights so that winter’s rain and melting snow can drain. As you’re cleaning the gutters, look for leaks and misaligned pipes and make sure the downspouts carry water at least 10 feet away from the house’s foundation.

If you do find mold in your attic, DON’T use bleach! The first step is to call in the experts for an evaluation.

At SERVPRO of Western Lancaster County, we’re standing by to answer any questions you might have about attic mold growth or anywhere in your home.

SERVPRO of West Lancaster saves Facility from Closing during a Storm

1/23/2020 (Permalink)

SERVPRO of Western Lancaster saves local company from hail Storm.

Even the best building designs are put to the test by mother nature.  This time in the form of hail.

     The internal gutter system of a technologies facility in the Mount Joy area became clogged when quarter sized hail rained down as violent thunderstorms devastated the area overnight on March 1st.  Storms so severe it appeared that a tornado had touch down in the Susquehanna Valley. 

      With a mixture of ingenuity, and professional know how; our technicians assessed the damage that resulted from the overflow of rain water throughout the facility, and quickly took action.

     With minor disturbance on the office staff, and shop employees, the Mount Joy based technologies company was able to remain open, and in full swing of operations. A valuable asset to any company is knowing that though the situation seems bleak, it's no match for the professional training SERVPRO technicians have.

     Till next time Mother Nature, as SERVPRO Lancaster West stands strong for the community.

Smoke and Soot Cleanup

1/21/2020 (Permalink)

Soot Clean From Stove

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Western Lancaster County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – 717-665-1270

What happens only minutes after the disaster?

1/21/2020 (Permalink)

Cleaning soot from house fire.

Fire and smoke damage can be devastating to personal property and structures. Quick action is the only way to minimize the destruction.

Immediately after a fire, soot residue settles onto the property. Discoloration of porous materials is permanent, but other surfaces may be properly cleaned to remove the discoloration. Acidic soot begins staining other surfaces if not treated quickly. Within hours all surfaces begin to suffer from fire and smoke damage. Wooden furniture may require refinishing. Metal begins to rust, pit and corrode. Painted walls begin to yellow. Clothing  can become permanently stained. And finally, flooring may require refinishing or replacement. If left untreated, within weeks the restoration process will take longer and cost more.  Prolonged soot exposure permanently harms all surfaces and embeds in fibers. Replacement of property may be the best option at this point. The structure may continue deteriorating if not properly restored. IICRC suggests the following steps after the incident:

• Remember safety comes first. Do not enter the property without proper work gloves and appropriate respiratory protection. Exposure to soot residue causes respiratory distress and other medical emergencies.
• Bring along a few box fans. Upon entering the property open the windows and place the box fans in the windows to force out the contaminated air and dust. Proper ventilation helps to prevent further smoke damage and reduces potential injury to people.
• Remove loose smoke contamination with a professional dry cleaning soot sponge.
• Clean every surface with soap and water. Begin at the top and work down to the floor. Be sure to get inside cabinets and cupboards.
• Using a high efficiency vacuum cleaner with a HEPA (High-Efficiency Particulate Air) Filter, vacuum upholstery and carpet. A good filtration system on a high efficiency vacuum prevents the soot from being blown back into the cleaned space. Clean or change the filter regularly.
• Launder bedding, clothes, curtains, and other washable materials. An alkaline cleaner neutralizes the acid found in the soot. Fine materials should be professionally dry-cleaned by a dry-cleaner who is experienced in smoke damaged articles.
• Clean the exterior walls and eaves using a water hose attached to the proper cleaner. Agitate and loosen stuck-on soot. The smoke damage to the outside of the property will continue until the soot is removed.

Though heavy residues require the assistance of professional restoration technicians, a certified SERVPRO technician may be contacted for any amount of smoke damage. Improper processes can further harm the property or belongings. Our IICRC certified SERVPRO technicians have training and experience in the techniques needed to restore the property. If structural distortion or warping has occurred, it may be necessary to consult a general contractor. Luckily, most insurance companies will cover the cost of the restoration, less your deductible, so get started today to get the property back into original condition.

Silver & Tin? We clean it too!

1/21/2020 (Permalink)

A little bit of elbow scrub and polish makes these pieces shine.

A home damage by Fire in Lancaster County. The customer a collector of silver and tins. We cleaned her silver tray and now you can clearly read the engravings.

We use supersonic cleaning and polish for deep & detailed cleaning of your items. It brings out the dirt in small crevices. It is the same technique used to clean jewelry. Everything is neatly packaged and labeled for easy cataloging for your insurance and/or your peace of mind.

If you're serious about restoring your property after fire damage, SERVPRO is the company to call. Our IICRC-certified technicians offer a full range of restoration services while simultaneously providing each client with 24/7 emergency services. Call us now to learn more about what we can do for you!

A Cleaner Office Means Fewer Pests | SERVPRO of Western Lancaster County

12/11/2019 (Permalink)

Keeping a tidy work space helps with productively. If your business is in need of a cleaning, contact SERVPRO of Western Lancaster County.

Office Pests 101: A Cleaner Office Means Fewer Pests

Office pests include insects and small mammals, like mice. These pests are attracted to an office for similar reasons as they are to homes — food, water, and shelter. Offices can sometimes be more prone to pests, simply because cleaning may not be a top priority for your staff. Learn how you can boost the cleanliness of your office and help prevent pests.

Break Rooms

Break rooms tend to be ground zero for pest infestations since this is where the bulk of food storage, preparation, and consumption occurs.

Garbage Cans

Ask your cleaning crew to line garbage bins with plastic bags to help keep odors contained. Further, opt for lidded receptacles in the break room to further keep pests out.

If you utilize a daily cleaning service, they should empty each waste bin every evening. For offices with only weekly cleaning services, a staff member should empty break room garbage every night.

Pantries

The state of an office pantry can leave a lot to be desired, and this isn't typically an area serviced by your cleaning crew. Require that employees keep all food items in sealed plastic bags or storage containers with tight fitting lids. Additionally, make sure spills in the pantry areas are cleaned up promptly.

Hard Surfaces

Staff on short breaks don't always have the time to clean up thoroughly after themselves. Spills on counters, food left in the sink, and crumbs on tables or the floors can all lead to a pest infestation. Fortunately, an office cleaning crew can save your break room. The crew will wipe down and disinfect all surfaces. A cleaning service can also wash dishes, clean out the sinks, and mop at the end of every workday.

Offices and Cubicles

There are many office-specific practices that can be attractive to pests, such as storing food in desks or keeping stacks of paper on the floor. Learn how you can avoid this inviting behavior.

Snacks

You don't want to limit snacking in the office, but ground rules are a must. Any food kept in cubicles must be stored in pest-proof containers, such as jars or lidded food storage boxes. Candy jars and similar items must have lids on them. There should also be no half-empty soda cans, water cups, or coffee mugs left on desks overnight.

Cleaning services don't typically remove items from desktops, so it is up to your staff to stay on top of these issues.

Garbage Cans

Someone must empty the office garbage cans nightly, whether they hold food wrappers or not. Full service cleaning companies will empty individual garbage cans if the offices are left open or if keys are provided. Otherwise, at the end of each day staff must empty their cans into a central garbage container that is taken out nightly.

Dust and Debris

Dust, stacks of papers, and general untidiness can also invite pests into a space, plus a mess makes it harder for your cleaning service to do a thorough job. Only 29 percent of office workers feel that their office is cleaned adequately, but part of the problem could be the state of the office before the cleaning staff arrives.

Require that employees file papers away each day. And don’t allow items stacked on the floor. This will allow your cleaning service to do a thorough job.

Carpet Spills

Regular carpet cleaning is a must in any office. Crumbs and spilled liquids leave behind tempting morsels for pests. Most office cleaning services also provide office carpet shampoo services. Set up a monthly schedule for a deep clean and you won't have to worry about pests. As a bonus, your office will look and feel much cleaner.

Contact SERVPRO of Western Lancaster County to learn more about how commercial cleaning services can keep your office clean, more welcoming, and free of pest problems.

What Can You Salvage After a Flood?

11/19/2019 (Permalink)

Flooding can be devastating for a business or commercial property. If you experience any water damage contact SERVPRO of Western Lancaster County.

Floods can happen almost anywhere, and they have many causes. A leaking pipe may destroy your kitchen floor, or an overflowing river may flood your entire first floor. After a flood, however, the damage can seem overwhelming, especially if you don't know what can be saved and what needs to be tossed.

Luckily, professional cleaning and restoration crews can often save a lot of your home. Since most homes aren't protected from floods by homeowner’s insurance, this can save you huge amounts of money. If you are worried about a flood, or your home has already experienced water damage, check out what you can and can't salvage.

Floors

Depending on the type of flooring material you use and how long the materials were exposed to water, you may be able to save your floors. If you have carpet, it may seem impossible to salvage it, but if you contact professional cleaners within 24 hours, they can save the carpet. It may have to be removed for faster drying, and the underlying matt will need to be replaced.

Wood floors usually don't do well against water, so if you don't seek help immediately after the flood, the floors may need to be replaced. If you have ceramic or porcelain tile floor, you're in luck because they absorb low amounts of water, so you should be able to easily save your floor.

Walls

Because drywall absorbs water well, you may need to remove the entire portion of drywall that was exposed to water. This is the safest way to prevent mold growth. Plaster and paneling may be salvageable, but you need to open the wall to get air circulating. The outside of the wall may seem dry, but there could still be lots of dampness inside the walls.

If you have vinyl-coated wallpaper, it will need to be removed as it hinders the drying process, and it may promote more mold growth. Any wet insulation needs to be replaced because insulation can store water for months after exposure to water.

Furniture

If any furniture was exposed to flood water, you may be wondering what can and can't be saved. You may be able to save upholstered furniture, but if the water was potentially contaminated, it may be best to just toss it. If there was only a little exposure (to clean water), you may be able to dry and clean the furniture.

You can save wood furniture that hasn't been exposed to water for long, but you will have to dry and clean it. In cases of extensive damage, the wood may be too warped or damaged to save. If you do decide to save your wood furniture, make sure it is completely dry before you begin repairs and restoration.

Appliances

Some appliances can be repaired after a flood. For example, if your stove was exposed to water, after drying and replacing damaged parts, you may not need to replace the stove. On the other hand, if your refrigerator was submerged, it's best to toss it because of all the insulation inside it makes it too hard to fully dry fast.

Any appliance you choose to keep after a flood should be professionally inspected to ensure it is safe. Even if your stove seems safe, a wet wire may cause fire or electrocution. Whenever in doubt, toss any electrical item that may have been exposed to water. Again, if the water contains contaminates or sewage, it may not be a good idea to try and save the item.

Floods cause devastating damage, but some stuff can be repaired, especially if you seek help fast. Fast drying is essential to prevent the growth of potentially hazardous mold and mildew. If you would like to know more about restoration after a flood, contact us at SERVPRO of Western Lancaster County today.

Tips to Prevent Residential Water Damage This Winter

11/19/2019 (Permalink)

Snow and ice can create water damage. Contact SERVPRO of Western Lancaster County if you experience any water damage that may arise this winter

The combination of cooler temperatures, snow, and ice leaves your home vulnerable to water damage. Even a minor amount of standing water anywhere in the home can lead to major damage and a huge repair bill. Luckily, you can do several things to prevent the most common causes of water damage.

Discover a few ways you can winterize your home to keep water damage from ruining the season.

Inspect Your Plumbing

Schedule a plumbing inspection before the first snow falls and the temperatures drop. Ask the plumber to look for damaged pipes and to check the sump pump, main sewer pipe, and water heater. An operational sump pump is critical, especially in the late winter after the snow starts to melt.

If the sump pump doesn't work, any standing water in the basement could not only cause damage, it could drain into the sewer and cause a major backup. Keep an eye on your basement throughout the winter, and if any standing water exists or if you suspect the sewer has backed up, contact a water restoration company immediately to get rid of standing water and sewage.

In addition to causing damage to anything stored in the basement, if water that seeped into the basement floor or foundation freezes, it could cause major damage.

Install Water Leak Detectors

Imagine being away for the holidays and coming home to find several inches of standing water in your home. Serious water damage can even occur even if running water exists for a few hours while you are at work. A water leak detection system is the first line of defense against a serious catastrophe during winter.

Two main types of water leak detectors exist: active and passive. A passive unit will alert the homeowner that too much water is in a area or when the moisture levels become too high. The homeowner can then shut off the main water supply or the valve nearest the area that is being flooded.

An active unit will alert the homeowner to a leak or standing water and can automatically shut off the water to an individual appliance or the whole house. Do note that active leak detectors are more expensive than passive units.

Prepare Your Home's Exterior for Winter

Check for any vulnerable areas on your home's exterior that could cause interior water damage, including:

Foundation cracks. Seal any cracks or repair damage to the foundation. Water expands when it freezes, and if any moisture gets into these foundation cracks, it will lead to major damage.

Damaged or overflowing gutters. Repair damage and clean the gutters to allow water to flow away from the house and not down the siding and into the basement.

Water puddling around the foundation. Divert any water away from the home by either installing French drains or by hiring a professional to regrade the yard.

Contact a professional to inspect your roof and siding, repair any damage, or replace shingles and siding.

Prevent Burst Pipes

Finally, one of the most common and preventable causes of interior water damage is frozen and burst pipes. Wrap the exposed pipes in your home with foam pipe insulation, including pipes under your kitchen and bathroom sink. Leave the water running in a couple of faucets on particularly cold nights.

Moving water is less likely to freeze than water that is standing inside frigid pipes. If your pipes are frozen, use a blow dryer or another heat source to thaw them immediately.

Take the necessary steps before winter to prevent residential water damage that can cause serious damage and cost you a lot of money. Contact the professionals at SERVPRO of Western Lancaster County with any damage restoration or mold remediation questions.

How to Get Rid of Bad Odors After Water Damage

11/19/2019 (Permalink)

Removing water can be a difficult task. SERVPRO of Western Lancaster County has the experience to get your property back to its original state.

When it comes to water damage in the home, there is one problem that can sometimes persist even after everything is repaired and dry - foul odors. Moisture and damp lead to mold, mildew, and bacterial growth, all of which combine to create a musty odor in your home. Fortunately, with proper restoration and cleaning, it is possible to remove these odors and enjoy a fresh-smelling home again.

Types of Odors

Odors can be present as soon as the water damage occurs, or they may develop in the weeks following the damage - even if you thought you had removed all the water. Here are the three main types of odors you are likely to encounter following water damage.

Musty smells are caused by mold and mildew. If the water damage occurred in an unheated area, the odor may disperse when it is cold and then return when the temperature warms, and the mold spores begin to grow. Mold and mildew odors can be pervasive, so even a small patch of active growth can cause the odor to permeate the entire house.

Dirty sock odors are most often associated with air conditioning systems since the odor is often caused by bacteria and microbe growth on moist AC coils. Unfortunately, the odor can also develop anywhere else moisture has led to bacterial growth. If you smell a sour odor akin to dirty socks, then an area where bacterial growth occurred during the flood may have been reactivated. Further restoration and thorough cleaning can help solve the problem.

Sewage smells can persist long after the backup has been repaired. If your home was flooded with raw sewage, then the last thing you want is lingering odors. These odors aren't just unpleasant, they may also indicate that some items require further disinfection in order to be safe.

It's imperative to find the source of the smell and ensure there are no remaining sewer pathogens in your house. Once disinfection is assured, then the best solution is to schedule a deodorizing treatment for the affected area.

Removal Tactics

Although you can deodorize some surfaces on your own, odor-causing vectors often lurk behind walls or under the flooring in a home that has experienced water damage.

Quick-drying is the main method needed to prevent carpets from developing a musty or sour odor. After drying, the carpets require cleaning with a disinfectant designed to kill any mold spores that remain in the carpeting. Although steam cleaning and drying can often save carpeting, the carpet pad may continue to harbor moisture and odors. When smells persist in the carpeting, pad replacement is often the best option.

Both drywall and plaster can hold onto odors long after the floodwaters recede. Sometimes mold or microbial growth occurs inside the wall where a hidden pocket of moisture persists after the rest of the damage is addressed. There are two options to remedy the problem.

If you are sure the walls are dry, then you may be able to seal off the odor by repainting the walls with an odor-blocking primer and paint. Otherwise, the walls may need to be opened up and deep cleaned or removed and replaced.

Wood floors, trim, and support beams can all suffer from moisture damage. Rot, accompanied by mold growth, is the most common cause of odors on wood. It may be necessary to remove badly damaged wood, followed by sanding down and refinishing any wood that can be saved. Mold may lurk behind baseboards and trim, so remove everything and verify that there are no hidden odor sources.

There is no need to live with bad odors after water damage. Contact SERVPRO of Western Lancaster County for more help with your water damage repairs.

Home Fire & Kids | SERVPRO of Western Lancaster County

10/24/2019 (Permalink)

SERVPRO of Western Lancaster County can remove debris, odors and other evidence of the fire.

Home Fires, Children, and What to Do Next

Fire departments across the U.S. respond to more than 358,000 home fires annually, according to the National Fire Protection Association (NFPA). If you're one of the hundreds of thousands of American families to experience this type of disaster, take a look at how you can start the recovery process and help your children to feel safe at home again.

Understand Fears

Fires are scary for anyone, especially a young child. It's completely normal for a child to worry that the fire will return, that their home won't go back to its normal (pre-fire) state or that another similar disaster will happen.

While it's tempting to shut down your child's fears with simple statements, you need to listen before speaking. Ask your child what they're afraid of and why they're scared. Help them to dig deep, and ask open-ended questions about why they think fires start and what they can do to prevent one.

Younger children won't always have the language skills to completely express what they're feeling inside. This can lead to tantrums or out-of-character behaviors. You can help your child to express their feelings (and help yourself to understand their feelings) in a nonverbal way, such as painting or drawing.

Provide the Facts

Along with the emotional or psychological trauma the fire itself causes comes fear of the unknown. Your child may wonder what will happen now. If your house sustained serious damage, your child’s questions may include wondering whether your family can move back in, whether your child's room will return to normal, or whether they'll have their favorite toys to play with.

As you create a recovery and restoration plan, fill your child in on the facts. Provide them with the steps you're taking to salvage the house and any belongings. It's likely that you'll already have a restoration timeline in place prior to talking to your child. Draw out the timeline for them and give them a concrete look at when they can expect to return home.

Find Temporary Housing

Depending on the extent of the damage, your child may clearly see that they can’t return home immediately. Stop fears before they start by reassuring your child the family has a safe place to stay. Book a hotel room, ask family if you can stay with them, or find a friend's house to live in temporarily.

Call a Restoration Professional

What do you need to create a restoration or recovery timeline? You need a professional contractor who can get the job done efficiently and effectively. Cleaning smoke and fire damage isn't a job for a novice. Not only does your home need to look like it did before the fire, but you also need to make sure that it's structurally and physically safe.

A restoration contractor can remove odors, stains, and other evidence of the fire. Eliminating these clear reminders of the disaster can reduce the lingering impact that memories of the fire may have on your child. Beyond that, it can help them get back to their life in an environment that looks almost like it did before.

Remediate Mold

The fire isn't the only potential cause of home damage. Extinguishing the flames may have left your home a charred, damp mess. If you have wet furniture, carpeting, or other home items, the restoration professional can also check for mold growth.

Locating and remediating the mold is a job for a professional restoration contractor. The expert can remove any growth, take steps to prevent future growth, and leave your home a cleaner place.

Do you need professional help restoring your home following a fire? Contact SERVPRO of Western Lancaster County for more information.

Dealing With the Aftermath of a Fire

10/17/2019 (Permalink)

After a fire, SERVPRO of Western Lancaster County knows exactly what steps to follow to restore your home. Let us help guide you through the process.

Damage to your home from even a small fire can be difficult to deal with. In many cases, the water and smoke damage cause more problems than the fire actually does. Dealing with the clean up after a fire can be a huge task and for many people, calling in a professional restoration service is the way to go. Learn more about how to recover from a fire below.

Insurance Coverage and Inspection

Before you begin to clean up after a fire, you need to have the insurance company come and assess the damage to your house. You need to know what is covered by your insurance and what is not. You should not move things in the house until after the adjuster has looked everything over and give you the okay to start working on cleaning up the mess.

Most insurance policies will cover smoke and water damage to the home as result of the fire, but if you want to hire a company to do the clean-up, check your policy to make sure the insurance coverage will cover the cost of that service. 

Structural Damage

Before any work can start inside the house, inspect the structure of the home. Hire a contractor to come to inspect the entire building to determine if it is safe to enter and begin cleaning up. If the structural integrity of your home is compromised in any way, stay out of it until a professional can handle repairs.

The contractor may need to shore up the building and replace some framing to support the structure properly. Whatever needs to be done to make your home safe to enter and work in, make sure it’s done safely and before anything else.  

Smoke Damage

Once the house is turned over to you after the fire, you need to look at the damage and figure out where to start. Smoke damage is one of the hardest parts of cleaning up after a fire because the odor gets into the fabric, wood, and other material in the home.

Washing the walls down with a mild detergent and water will clean soot and other chemicals off. Take the drapes down and get them out of the house. Remove all the furnishings as well and take a look at the carpeting.

If the carpets are not too wet, you could have a professional carpet cleaner come in and clean them. If there is damage to the carpets, you may have to remove them have them replaced.

Water Damage

Water damage in your home is more than likely a result of the extinguishment efforts, and it can be one of the most extensive problems you have. Inspect the home thoroughly for signs of water damage, which includes mold and mildew forming in nooks and crannies throughout the interior of the home. 

Water can seep through floorboards, into wall spaces, and get into fabrics and wreak havoc. If you are working with a restoration company, they will inspect all the areas where water can settle and will have the tools to remove the water.

Mold and mildew can start to grow pretty quickly, so once the water has been cleaned up, you need to check the house for mold. If you find mold, call a mold remediation company and have them come inspect the situation. Removing the mold yourself can be unhealthy, and there are rules about the disposal of the mold. Let the contractor handle it for you. 

SERVPRO of Western Lancaster County offers water, fire, and smoke restoration and cleanup services to help you recover from a disaster in your home. We have the knowledge and experience to get your home clean and ready to move back into quickly. Give us a call to have a member of our team come out and give you an estimate for repairs and restoration.

When Storms or Floods hit Lancaster County, SERVPRO is ready!

9/3/2019 (Permalink)

SERVPRO of Western Lancaster specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Lancaster County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 717-665-1270

24 Hour Emergency Water Damage Service

9/3/2019 (Permalink)

SERVPRO of Western Lancaster is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today - 717-665-1270

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Western Lancaster has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Western Lancaster

SERVPRO of Western Lancaster specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Emergency Ready Profile valuable to this local nursing home!

9/3/2019 (Permalink)

SERVPRO knows where to park.

Approximately, 2 years ago SERVPRO prepared a local nursing home with an Emergency Ready Profile, ERP. The ERP is great for the administrators of a facility to keep track of regular maintenance vendors, utility vendors, police departments, etc. It also has an android or iPhone app for easy usage. This program also tells SERVPRO where emergency vehicles are required to park when needed.

This year, we were called to a water emergency at the homes. Nursing home administrator alerted us and we followed their ERP parking protocol. Everyone was safe and secured during the entire process.

This is a great example of an ERP in use and why your company should have one as well! Call SERVPRO of Western Lancaster County for a free ERP!

Cold Temps=Cold Pipes

3/8/2019 (Permalink)

Give your pipes a helping hand this winter season.

If your pipes run through a cabinet or vanity open the doors to give your pipes some warmth from the warm temperature of the room. If there is no doors to open, just leave the water trickle from the faucet. The cost of the water running is a LOT lower then the cost of a frozen pipe being repaired. 

If you would forget to leave the water trickle or a door open, here is what you can do to thaw the pipe.  

Turn off the main shut-off valve. Use warm air from a hair dryer or space heater to melt the water frozen inside the pipe. NEVER leave the space heater unattended. After the pipe is thawed slowly turn the main shut-off back on. When the water is running throw the pipe check for any cracks or leaks which could of been caused by the freezing. 

If you have a burst pipe, shut off your water and give us a call! We are here to help!

Mold Remediation in Mount Gretna/Lebanon Home

1/17/2019 (Permalink)

Mold Remediation in Mount Gretna/Lebanon Home

We remediated a home located in the Mount Gretna/Lebanon area. Mold growth started in the basement and the spores spread throughout the home. Quality air tests, dry ice blasting and cleaning put this home back into a safe environment.

Mold can spread through a home in as little as 48 hours!

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call SERVPRO of Western Lancaster Today – 717-665-1270

Six Signs Water Damage Is Ruining Your Foundation

1/17/2019 (Permalink)

Water Damage in Lancaster County Can Be Restored by SERVPRO

Water damage may be fairly simple to spot, especially if you are a hands-on homeowner who fixes and repairs things as they crop up. The problem is that water damage to foundations is not an easy water damaging problem to identify.

Nevertheless, the key to minimizing the extent of the damage is always to spot it quickly and address it as soon as possible. How are you supposed to achieve this if you don’t know that there is water damage in the first place? This guide, provided by SERVPRO of Western Lancaster County, to some of the most common symptoms of water damage within foundations will help you spot any problem areas.

Symptom One: Water Below Ground

If you are routinely dealing with standing water in the basement, you are probably getting a little stressed out. As a consolation, however, it does mean that you can be reasonably sure of a foundation problem. Standing water only accumulates and sits in a basement if drainage systems are not functioning properly.

Symptom Two: Overly Damp Soil

If you speculate that there could be an issue with moisture, take a look at the soil around the foundations of the property. If it is unusually wet (even after days without rain), there is a good chance that groundwater is seeping into the foundation.

Symptom Three: Water in the Crawlspace

Standing water or condensation and moisture building up within a crawlspace is a pretty good sign that something is wrong with the foundation, circulation of air, lack of adequate insulation, or burst pipe. If it is too damp in this area, the quality of the air in your house can decline, and it may give off a musty odor.

Symptom Four: Sagging and Bowing Floors

A lot of homeowners walk up and down uneven floors for years before they spot a problem. You can test the level of your own with nothing more than a small rubber ball. Unless you know of a reason the foundation is or could be unlevel and not caused by water damage, imbalances should be checked out immediately. They can indicate soil erosion due to water.

Symptom Five: Slimy Patches Outside

When the water from rains and storms is draining away from the property in a secure and efficient manner, it never spends enough time close to the building to have a lasting impact. On the other hand, if groundwater is pooling, you may be able to spot slimy and moldy patches on the outer walls of your home.

Symptom Six: Mal-functioning Doorframes or windows

This might sound like a surprising sign, but if your doorframes used to open and close correctly, but have recently started to stick, the problem could be moisture related. It may be a sign that the doorframes have begun to warp, from excessive water absorption.

Call SERVPRO of Western Lancaster County for any unwanted water damaging situations that may occur on your property. We are experts in water removal, cleanup, and water damage restoration. We will recondition your home "Like it never even happened."

We’re Highly Trained Water Damage Specialists

As leaders in the water damage industry, SERVPRO of Western Lancaster County has advanced expertise and training, not to mention a tremendous amount of hands-on experience. Call us 24/7 for help at (717) 665-1270

SERVPRO of Western Lancaster Helps Clean Up After Fire in Manheim

1/3/2019 (Permalink)

This fire was caused by a grease fire.

Nobody ever plans for a fire, but when one does happen, SERVPRO of Western Lancaster is here to help!

This loss was caused by a grease fire in a kitchen. Now, our natural instinct would be to use water for any fire, but avoid this practice with grease fires! This will just make matters worse.

Grease fires are caused when the cooking oil gets to hot and catches on fire. If you should find yourself in this predicament, turn off the heat and do the following:

• Cover with a metal lid, this will deprive the fire of oxygen it needs to burn. Do not use glass, it will shatter.
• For small fires, use baking soda. 
• If available, use a kitchen fire extinguisher.
• If it becomes too much or out of control, get out of the house and call 911 immediately!

Safety is of utmost important. For any help with clean-up after, be sure to call SERVPRO!

All You Need to Know About Flood Damage

1/3/2019 (Permalink)

There are different types of flooding that a customer needs to be aware of. A flash flood is common in any area and can happen due to inclement weather. A flood can damage a customer’s property but here at SERVPRO of Western Lancaster County our goal is to prevent the damage from happening and restoring the destruction “Like it never even happened." There is flood insurance that a customer can purchase, whether you are renting a home, a business owner or homeowner. A customer can purchase flood insurance through the NFIP. There are communities that offer the NFIP that can reduce a customer’s cost of flood damage. You can also refer to your local insurance agent for questions regarding flood damage. 

Floods can be devastating to any home or business. Having the peace of mind that can come from flood insurance, will ease the burden, in the event you do have flood damage at your residence or place of business.

Call SERVPRO of Western Lancaster County at 717-665-1270

SERVPRO Removes Mold from Quarryville Workshop

11/29/2018 (Permalink)

Mold takes root in moist spot on a wooden ceiling.

Mold is never good news for anyone. We here at SERVPRO know this, but we are here to help!

In Quarryville, we received a call about a workshop with mold growing on the wood of the ceiling (pictured).

If left untreated, not only could the repairs cost the owner more than the mitigation, but it also could have significant impacts to their health.

The following are a few facts on mold and how to help control it.

• Mold is a necessary part of our environments ecosystem. Without it, organic matter would not decay and breakdown. However, our homes are not where we want to see mold!
• Mold needs 3 things to flourish: moisture, an organic food source, & the right temperature. In this case, there was moisture in the wood at the right temperature, leading to the aforementioned growth. 
• Mold only needs 24-48 hours to grow! So, if you notice moisture anywhere it is best to dry it QUICKLY!

If there is mold in your home, shed, or anywhere on your property, call us at SERVPRO of Western Lancaster & East York @ (717) 665-1270. We will remove it "Like it never even happened"!

SERVPRO responds to emergency during Holiday.

6/20/2018 (Permalink)

What a spill! No problem for SERVPRO! Check out our after photo in Before and After Photos.

Fires, floods, and equipment malfunctions don’t care about your annual holiday event, we do. When an equipment malfunction caused an oil slick in the kitchen of a church in York, they called in the professionals at SERVPRO of East York and Western Lancaster Counties to get them up and running in time for their traditional Lent Friday Fish Fry. Shortly after receiving the call, our crew was on site extracting the fryer oil and steam cleaning their equipment to minimize their downtime. Within 5 hours of getting the call, our crew completed the extraction and cleaning process so the kitchen staff and volunteers at the church could return to preparing for their annual event like the oil spill never even happened. It is an awesome feeling helping out our community!

Restoring Your Lancaster County Commercial Property After A Water Damage Event

3/16/2018 (Permalink)

Flooding and water damage events at Lancaster County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of West Lancaster

SERVPRO of Western Lancaster specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does your home or business have a mold problem?

3/16/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent to minimize the chances of mold growth.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 717-665-1270

How Ready Are You? We can help!

3/16/2018 (Permalink)

When a disaster strikes, moments matter and pass more quickly than before, especially if one isn’t prepared. Preparation could be as simple as knowing the locations of utility shut offs such as electric, gas, or water and emergency contact numbers. A step beyond that is having that information at your fingertips instead of sitting in a drawer in the office—which may not be reachable in the event of a fire or damaged by flooding.

These situations are precisely why SERVPRO created the free Ready Plan app for Android and iOS. With it, you can access all your emergency information instantly when disaster strikes. The setup is simple, intuitive, and highly customizable to what your individual needs are. Want to share emergency information with a manager or head of maintenance? Need immediate response because a pipe or radiator broke? All available at the push of a button.

Getting prepared doesn’t have to be hard, download the free Ready Plan app today and see just how easy it is to create a plan for whatever happens. More information and PC access available at ready.SERVPRO.com. If you have any questions or need help getting prepared, please e-mail me at David@SERVPRO10454.com.

Smoke & Soot Facts

3/13/2018 (Permalink)

Fire in Attic Space

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of West Lancaster will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today at 717-665-1270

Basement Floods, Damages Appliances

3/13/2018 (Permalink)

Water heater fallen over from 4ft water flood.

When a Homeowner arrives home from a vacation they don't expect 4 foot of water in their basement and floating appliances. Local fire department pumped out majority of the water and then we arrived to finish pumping out and then the dry out. Based on the level of moisture and the temperatures, this home took a longer dry out of 5 days.

It's important when leaving your home for periods of time to shut off your main water valve. In winter months keep your heat at a good temperature to keep your pipes warm. Have a neighbor, family member or good friend frequently check on your home. But if this happens to you, you can count on SERVPRO of Western Lancaster County to be there for you!

Dryer Clogs Lead to House Fires

3/13/2018 (Permalink)

A Look Inside a Culprit of Fires

This is a clogged dryer pipe that caused a huge house fire and affected other neighboring houses. It cause not only a total loss to the home, but created a bad lingering odor through out the independent carriage, style home community. We have been here for a few weeks tearing out the home's structure damage and gathering the customers' salvageable items, which were not many.

When is the last time you cleaned out your dryer vent? When is the last time you had a professional clean out your dryer vent?

One of the leading causes of house fires are dryer vents. Improper disposal of vent cleaning between loads of laundry and inconsistent pipe cleanings can lead to disaster.

We at SERVPRO of Western Lancaster can help you regularly clean your dryer vents. Ask about a maintenance plan. Call us at 717-665-1270

Does your home or business have a mold problem?

3/13/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent to minimize the chances of mold growth.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 717-665-1270

Our Professionals providing expertise on TV

2/9/2018 (Permalink)

SERVPRO of Western Lancaster County is a trusted leader in the restoration industry, and our highly trained technicians provide 24-hour emergency service. We’re dedicated to responding faster to any size disaster with the training, equipment, and experience to respond to your restoration or cleaning needs.

• 24x7 support
• Faster to Any Size Disaster
• Highly trained professionals
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

CALL US at 717-665-1270

What to Do After a Commercial Fire Damage Emergency

1/30/2018 (Permalink)

Water Dispenser Melted

After Flames Close Your Business, Call SERVPRO for Fire Damage Restoration

Thousands of businesses are affected by commercial fire damage each year due to a wide range of causes. Whether it's a restaurant that encounters a fire, an office in a building that was affected by a nearby disaster, or a severe storm that sparks flames, such an event is never easy to deal with.    Few proprietors are prepared to grapple with the aftermath of a fire because it's not something that most business owners expect will happen to them. Entrepreneurs who suffer commercial fire damage may feel at a loss when it comes to picking up the pieces and resuming business as usual. Here are three key steps you should consider taking after a fire has shut down your business.    1. Get in contact with your insurance company right away.  Not only will this be one of the most relevant steps to getting back open and serving your customers, but also your insurance company will provide the funds needed to make repairs to your business. We know how to navigate the commercial claims process, and any repairs that we complete will meet or exceed your insurance provider's requirements.We do emphasize that we are not an insurance company.   2. Secure the remaining equipment and property in your building.  Unfortunately, commercial fire damage increases the likelihood of vandalism and theft, as your building will be left vulnerable and less secure. Patching up walls, doors, and windows, even temporarily, can go a long way towards preventing further problems. The experts at SERVPRO have the experience and tools needed to secure your business's exterior and interior quickly. As a result, your property will be safeguarded, and any further damage to the building will be minimized.     3. Be mindful of smoke damage.  Even if it appears that your business was only minimally affected by commercial fire damage, the building likely has lingering smoke that will destroy your equipment, documents, and inventory over time. When you call SERVPRO, we'll thoroughly inspect your business for smoke damage and effectively clean it up, eliminate odors and restore satisfactory indoor air quality. The team at SERVPRO of Western Lancaster County knows how devastating commercial fire damage can be, and we're committed to helping you get your business back up and running. To obtain a quote or get more information about our fire repair and restoration services, call us 24/7 at (717) 665-1270.

Storm Damage Cleanup and Restoration

1/25/2018 (Permalink)

Storms occur with little warning and can be especially devastating, so you will need the company that you can trust to rise to the occasion. Regardless of the type of storm, SERVPRO Franchise Professionals can handle any size disaster. During catastrophic storms and major events, our  can respond quickly with additional resources.

Restoring Your Commercial Property After A Water Damage Event

12/8/2017 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

SERVPRO of Western Lancaster County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What You Should Know About Mold Remediation and Removal

12/8/2017 (Permalink)

Mold is found under the fungi classification. It is a soft green or at times grey growth which develops on objects or old food left for a lengthy period in warm, wet air. It can be found in outdoor and indoor places, thus, it is important for the indoor humidity to be kept below forty-five percent because a higher humidity supports the growth of this class of fungus. Floods and high humidity levels often lead to microbial growth and fungus. Microbial growth can be present in an area, but that does not classify it as mold. The most efficient method of controlling microbial growth is by the moderation of temperature.

When the temperature is lowered, the rate of microbial growth decreases rapidly. Mold and mildew are two fungi that people often tend to confuse. Mildew appears to be powdery and white in color then later turns to brown, black or yellow. The other fungus seems fuzzy but can appear in similar colors as the mildew. Mildew damages crops while molds damage the structural foundations of homes. Both fungi are usually accompanied by a musty odor which can lead to more health issues. It likes to thrive in moisturized areas and grows quickly into colonies with water exposure. These colonies are responsible for the production of irritants and allergens that affect the health of people. For mitigation of molds to take place, all sources of moisture and water need to be addressed otherwise it may regrow.

The first step is to remove all traces of moldy growth immediately. Five fundamental principles must be applied by homeowners and employers to ensure successful mitigation of this fungus. They should focus on the source and moisture removal, safety, contamination control and assessment. Proper mitigation is essential once the fungi is removed because areas must be monitored to prevent it from occurring again. It is important to determine the party that will be in charge of the mold cleanup. An environmental hygienist can determine what treatment can be used for this fungus. These hygienists mitigate the problem by sealing off the affected areas with plastic sheets to stop dispersion of the spores. Fungus should be dealt with by the wearing a face mask with high filtration and neoprene gloves.

Once the mold cleanup is finished, the air around it needs to be cleaned using air exchange and scrubbers. It is essential for the environmental hygienist to have a protective suit because harsh chemicals are used for the mold cleanup. Hard surfaces with moldy growth have to be scrubbed with water and detergent and left to dry completely. Porous materials like carpets and ceiling tiles need to be disposed of by the environmental hygienists if they get moldy. The crevices of these porous materials are prone to mold growth, and painting can only happen once the environmental hygienists complete the mold cleanup otherwise the paint peels off. The correct mitigation strategies need to be employed for effective cleanup.

Call SERVPRO of Western Lancaster County for more information on mold remediation. 717-665-1270

Steps in Storm Damage Restoration

12/8/2017 (Permalink)

Storm restoration has become a common activity as incidents of storm damage continue to increase. Natural disasters have been on the rise occasioned by human activities that have played a role in promoting climate change. Common natural disasters that ca lead to storm damage include tornadoes damage, hurricane damage, river flooding, ice damming, ice damage and snowstorms. A flooded home often suffers from roof leaks, roof damage, structural damage, and water damages due to flooding and excessive ground water. Professional storm restoration services will help you with home restoration after flooding occurs or your home suffers a wind damage, a hurricane damage, or a ice damage. A flood pump helps you pump out flood water or excess ground water quickly. They will also need to fix frozen pipes that prevents water from flowing out and ice dams that may lead to roof leaks.

Below are the various steps that are involved during professional storm remediation.
i. Make an emergency contact with your service provider
After a flood water or excess ground water hits your home, the first step of water restoration is making an emergence call to your local water restoration company. You should be able to inform the water restoration company of the level of flood water or ground water in your home to enable them prepare sufficiently for the storm remediation. Local storm restoration companies provide their services on a 24/7 basis and you can call their offices at any moment. Roof damages due to storm damage can lead to roof leak and you will need to seek emergency roof repairs.

ii. Ensure that you are safe from any potential risks
Storms comes with various risks that can threaten your safety and you need to take preventive and precautionary measures. The first source of risks in case of a flooding is the power sources in our home or business and you need to ensure that all power sources are switched off immediately. The home restoration company should determine the river flooding levels, amount of flood water, wind damages, ice damage, hail damage, and river flooding levels at the beginning of the storm remediation. A flood pump can be helpful in getting rid of flood water or excess ground water and eliminating the risk of water damage for your households. In case there are broken pipes or frozen pipes, they will need repairing in addition to fixing any roof leaks.

iii. You should document evidence of storm damage.
You must document evidence of water damage, ice damage, hail damage, wind damage, and roof damage. Documentation of evidence is important, as it is important for insurance claim forms filling. In case you used a flood pump to get rid of water, you can take photographs, record videos, and record any relevant audios. Ice dams can lead to ice damming and this can lead to frozen pipes that are beneficial as they can cut water supply.

iv. Notify your insurance agent of the storm damages.
After you have done documentation of storm damages, you should notify your insurance agent so that they can initiate the process of compensation. In case the insurance company needs to carry out an inspection, they can do it as soon as possible when the state of your damaged property is still intact.

v. You can seek Federal Disaster Assistance when in need of extensive storm remediation.
The federal governments has an elaborate program to help those affected by river flooding, wind damage and other forms of natural disasters. The federal government provides subsidized loans to allow victims restore their homes by paying for minor services for roof repairs and water restoration. This makes it easy for you to cope with ice damming, flooding, hurricane damage, and hail damage.

vi. Management of ice dams, wind damage, hurricane damage, hail damage, and roof damage
Home restoration after a flood will involve minor ad major repairs such as window and door repairs, household replacement, restoration of water and electric supply, and checking for ice dams. A home restoration process should begin as soon as possible to minimize damages from hail damage and potential roof repairs. You should ensure that frozen pipes due to ice damming and frozen dams are heated up to restore water supply. In storm restoration, dehumidifiers are used to absorb water moisture and water suckers to allow the restoration personnel to pump water out using flood pumps. A roof repair is also important in fixing minor roof leaks.

Pipe Bursts ? Water damage What you should know ? Lancaster

11/30/2017 (Permalink)

According to Insure.com, water damage is among the most common causes of homeowners' insurance claims--and one of the biggest sources of confusion. If a flooding river inundates your home, your insurance is unlikely to cover the damage. But if the flood comes from within the home itself, the result of a burst pipe, you can breathe easier: Your policy probably will cover the damage.

In general, water damage cleanup and dry out from a burst pipe inside your home will be covered by a standard homeowners' insurance policy. If an outside pipe bursts and causes damage, that should be covered, too, though you must be able to demonstrate that the damage did indeed come from the burst pipe. If the insurer concludes that poor drainage--a non-covered maintenance problem--was the real culprit, your claim may be denied.

Partnering with Local Companies

11/30/2017 (Permalink)

SERVPRO of Western Lancaster County wants you to see our decorative storage unit from Moove in Self Storage Trick or Treat event that was held in Lancaster. Even though it was a cold day, we had a blast! We participated in "Stuff the Truck", All Proceeds Benefited the Solanco Neighboorhood Ministries! We enjoyed activities such as the Fire Truck and EMS Demonstrations by the Willow Street Fire Company, Children dressed in costumes as they picked up their free totes, Corn Hole & other games, pictures with the Moove in Self Storage's Cow Mascot! Other vendors who participated and joined in the merriment were Cusky Group, Quarryville Library, Worley & Obetz, Homespire Windows & Doors, Miranda's Catering and Concessions, and the Bounce House. Together our businesses partnered together to help our local communities!

What To Do When You Find Mold In A House

11/29/2017 (Permalink)

Mold on owner's contents

"Initial DIY strategies

Upon discovering an issue of mold in a house, it is imperative to start the clean-up process immediately. While locating a trained mold remediation professional should be the first step, there are things the homeowner can do to slow or stop the damage until the pro arrives. These include:

• Reducing humidity to 30-60%
• Ensure adequate ventilation in high moisture spaces such as bathrooms and laundry rooms.  Including checking and using exhaust fans and windows (if the outside humidity is lower than the inside humidity) to eliminate condensation.
• Repair plumbing leaks or other water issues and dry the affected area utilizing  airmovers, dehumidifiers, and open windows when weather permits.
• Clean hard surfaces with soap and water and allow to dry thoroughly.
• Determine whether softer, porous materials such as carpeting, ceiling tiles, and upholstery are salvageable. Clean and dry the materials thoroughly when possible.
• Refrain from repainting or caulking any impacted surfaces until it has been treated by a professional.

When a professional is on the scene

Upon arrival the technician will get to work on assessing the extent of the problem as it is important to work quickly to control the damage and costs that can continue to rise. Their clean-up techniques will include:

• Ensuring any sources of moisture have been resolved and checking ventilation in the space.
• Set-up additional drying equipment.
• Clean and apply a disinfectant on any surfaces with fungus remaining and remove those that have irreversible damage, such as drywall, insulation, and flooring.
• Provide guidance on the cleaning of expensive and/or more delicate personal items.
• Monitor and test air quality utilizing high-efficiency particulate air filtration.
• Ensure the home is protected against future water problems and fungus contamination.

Why hire a professional?

The technician that is hired to address mold in the house should be trained and educated in mold remediation and restoration. This will ensure they know proper testing and inspection techniques, as well as methods for restoring the space and the items within it. It is important to look for firms displaying the IICRC logo as it communicates the strict standards and ethics they must abide by on the job. Continuing education and testing on current methods, liability insurance, and performing their duties with integrity and the utmost quality of workmanship are all requirements of the IICRC to maintain certification. Entrusting a knowledgeable professional with the job will provide homeowners with the peace of mind that their home will be back to normal as quickly as possible." ~ IICRC

Remediating Mold in a basement

11/20/2017 (Permalink)

This basement was cleared of mold by our professional team. Pictures above show both before and after of the ceiling.

We recently remediated a home loacted in the Mount Gretna/Lebanon area. Mold growth started in the basement and the spores spread throughtout the home. Quality air tests, dry ice blasting and cleaning put this home back into a safe environment.

Mold can spread through a home in as little as 48 hours!

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 717-665-1270

Dryer Ducts — Often Ignored Until It's Too Late

2/1/2017 (Permalink)

A small handful of lint that had to be removed prior to inserting the cleaning wand.

What can happen if you forget about regular duct cleaning.

In the hustle and bustle of daily life it’s easy to forget about small, regular things that need maintenance or cleaning. After month of talking to home and business owners, I’ve realized that far too many people ignore their ducts entirely until the ducts become so clogged they think their dryer is broken. Those who think their dryer is broken are the fortunate ones—the unfortunate ones often experience something far worse, a structure fire from which it can take months to rebuild and recover.

Even though it may seem arduous to some, most homes only need to have their ducts cleaned annually or semi-annually—depending on amount of dryer usage—usually in the spring and/or fall.

As you can see in the photo, taken at an apartment complex in which the previous owners ignored this vital cleaning for years, this building was at sever risk for a fire. Furthermore, this issue caused them to not only go through dryers often but also waste energy as tenants were running dryer cycle times of over 4 hours a load! I only wish we could’ve gotten a picture of it all to demonstrate how serious the issue was as our crews pulled and vacuumed out over 3-5 cubic feet of compacted lint from each dryer duct! Thankfully, the new management was more diligent.

CHRISTMAS - A Time to reflect

12/21/2016 (Permalink)

Warm thoughts this Christmas season

Christmas is two worlds – the visible and the invisible, the endless excess and the spirit of Christmas. We like a little excess and flamboyance, but sometimes find that the best way to avoid the commercialism of Christmas is to infuse the excess with the true spirit of the celebration. Excess doesn't mean spending lots of money. There is nothing cheaper or funnier than seeing who can make the longest paper chain On wet December weekends.

The team of SERVPRO of Western Lancaster and East York took the time to slow down and celebrate the year that was. The business of specialized cleaning is not everyone's cup of tea and we see customers at their lowest point, when they feel like the world around them is crumbling. Our team of dedicated certified production techs work to make everyone of these people feel like they are in good hands and all will be well. Christmas time for us is a time to thank our staff for the work that they do. There are times that we are not as appreciated. There are times that we have to take on the stress of the clients. We do it with a smile and wish all a very MERRY CHRISTMAS and HAPPY HOLIDAYS. Hope the New Year brings love Joy and laughter with your near ones and family.

Manheim Business Expo

10/7/2016 (Permalink)

Our set up.

The Manheim Business Expo held yesterday at the Manheim High School was a success. Thank you for stopping by and seeing us.

FREE CE Credit Classes-November 15th

10/7/2016 (Permalink)

Are you needing CE Credits? We have 2 FREE upcoming classes November 15, 2016. Please see our flyer for details.

This September: Pledge to Prepare

9/23/2016 (Permalink)

September is National Preparedness Month Logo

As National Preparedness Day approaches, we are pleased to announce that SERVPRO of East York is joining the Ready Campaign, founded to increase preparedness throughout all communities in the U.S., and taking an active role in helping York County prepare for emergencies.

It means households have an emergency supply kit so they can be self-reliant for at least three days in case of emergency and having a plan for how they will respond and reconnect after an emergency. For information on creating a supply kit and writing a plan, see the Family Emergency Plan template and Emergency Supply Kit checklist. For additional, free resources and information on how you can become prepared, visit Ready.gov.

As you pack away an extra case of water, a few more cans of soup, some spare batteries, and check the date on the fire extinguishers within your home, just remember how important those few actions may be for you and your family in the event of a disaster.

Successful CE class in York

4/13/2016 (Permalink)

SERVPRO of West Lancaster had a lively and full CE Class on April 7th. The attendees were interactive and had a lot to add to the class. Our Instructor kept the class laughing and lively with very little help from the coffee provided by the Holiday Inn Express !!!

Classes: Deodarization of Malodors and

             Contaminated buildings

SERVPRO of Western Lancaster County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, water, mold or biohazard from your home or business.

C.E. Credit Course

3/14/2016 (Permalink)

Did you know we offer FREE C.E. Credit courses?

On Thursday, April 7th, 2016 join us for our next day of two classes: Restoring Contaminated Buildings & Deodorization of Malodors.

*See flyer for more details. https://www.facebook.com/SERVPRO10454/photos/a.753980814745896.1073741828.746303938846917/786925394784771/?type=3&theater

Carpet Cleaning special

1/7/2016 (Permalink)

Call Now 717- 665 -1270 limited time offer

Save Money This Winter With These Simple Home Projects

1/5/2016 (Permalink)

http://realestate.aol.com/blog/2016/01/04/save-money-winter-home-projects/

5 Home Renovations You Shouldn't Do Yourself (And Ones You Can Tackle Instead)

12/31/2015 (Permalink)

With the new year comes resolutions for both yourself and your home. But before you tackle that big interior overhaul... don't. 

Last month, real estate site Zillow Digs polled homeowners who had completed a DIY home renovation within the last three years to find out how they feel about their projects in the aftermath. The results were not so promising: More than 40 percent of homeowners said they regretted undertaking large DIY renovations such as refinishing cabinetry or expanding a room, as projects like these went over budget at least 20 percent of the time. Survey responders had the most regret over the following projects

http://www.huffingtonpost.com/entry/home-renovations-you-should-skip_56819c28e4b06fa68880da99?utm_hp_ref=huffpost-home&ir=HuffPost%2BHome&section=huffpost-home